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Premium Research Jun 2025
... Relying solely on megavendors for generative AI tools limits efficiency and innovation within enterprises. This research offers a framework for digital workplace leaders to explore and integrate alternative GenAI tools, empowering them to make informed decisions and drive organizational growth. Overview ...

Analyst(s):   Adam Preset
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Research Oct 2025
... Access Research Already a Gartner client? Generative AI is reshaping the cybersecurity landscape by expanding attack surfaces and enabling more sophisticated threats. Chief audit executives can use this research to understand GenAI-related cybersecurity risks and strengthen audit coverage. Overview ...

Analyst(s):   Audit Research Team
Premium Research Jan 2024
... long-term cost of delayed medical care during COVID-19 is unknown. But new technologies allow U.S. healthcare payers to address the medical risks lurking in seemingly healthy populations at scale for the first time. CIOs must create a strategy for rising risk to lower total care costs. Overview Introduction ...

Analyst(s):   Connie Salgy   |   Amanda Dall'Occhio
Premium Research Oct 2025
... Agentic artificial intelligence is one of the most prominent topics in cloud ERP. However, prioritizing the right use cases among market hype is critical for success. ERP leaders can leverage this assessment to identify opportunities and prioritize investments successfully. Overview How to Use Use-Case ...

Analyst(s):   Robert Anderson   |   Greg Leiter   |   Tomas Kienast
Research Nov 2017
... Automation serves a key role in payers' digital transformation by freeing resources for product innovations that drive consumer engagement and health value. This decision framework arms CIOs with a roadmap and business case for their journey from robotic process automation to AI. Analysis No Payer Has Achieved ...

Analyst(s):   Mandi Bishop
Webinar On-Demand
... to drive adoption and trust. •Prove and communicate ROI: Establish an HR AI value scorecard that tracks cost, time, quality, and risk—and resonates with CEOs. HR has switched on plenty of AI features and invested in multiple HR AI solutions — but measurable business value remains elusive. CEOs are impatient ...

Analyst(s):   Robin Boomer
Research May 2026
... Insights Already a Gartner client? AI agent management platforms unlock new revenue potential by creating demand to address challenges across scalability, reliability, privacy and agent sprawl. To capture agentic AI leadership, product leaders must transition from building AI agents to provide comprehensive ...

Analyst(s):   Ethan Cai   |   Christine Tenneson   |   Aakanksha Bansal   |   Alfredo Ramirez IV   |   Kiumarse Zamanian
Research Aug 2021
... Healthcare and life science leaders are awash in data, yet selecting the right KPIs to track and reveal key business value remains elusive. This presentation provides a framework to create and align technology metrics with business outcomes reflecting the industry’s unique performance demands. Gartner ...

Analyst(s):   Bryan Cole   |   Animesh Gandhi   |   Veronica Walk
Article October 26 2026
... tools in the market, to cut through the hype in a fast-moving technology market. Determine the effort and resources needed for AI deployment, factor in technology costs and pricing models, and calculate hard and soft benefits from AI investments to drive continued success in an evolving AI era. To transform ...
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