... front-runner in the AI security platform race due to its aggressive acquisition strategy covering agentic endpoints, AI gateways, and agent identities supported by its existing security installed base and robust distribution channels. Competitors can close the gap with streamlined, agentic AI security capabilities ...
Analyst(s): Marissa Schmidt | Dennis Xu | Evan Zeng | Neil MacDonald | Mark Wah
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... Access Insights Already a Gartner client? 2027 will split the successful from the stalled IT operations management (ITOM) vendors as AI spend definitively shifts from assistants to agents. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions Gartner Recommended Reading Contributors ...
... Application platforms are now offering their own embedded AI agent suite, causing redundancies, governance risks and agent sprawl. Leaders must identify critical capabilities, assess maturity and compare the embedded application options to market-leading solutions. Insights at a Glance Issue Impact ...
Analyst(s): Tad Travis | Graham Wilkins | Bern Elliot
... Access Insights Already a Gartner client? AI vision intelligence providers are accelerating adoption by targeting specialized use cases, transforming passive monitoring into active decision making. To capture enterprise demand, product leaders must focus on user-centric design and integrated solutions ...
Analyst(s): Akhil Singh | Gunjita Mundeja | Milly Xiang | Alizeh Khare | Laura Heath | Nick Ingelbrecht
... Generative AI succeeds or fails with the prompt, yet creating and managing effective prompts is a struggle for developers and end users alike. Fortunately, new tools have emerged for prompt engineering and management that can elevate the value and acceptance of GenAI across the enterprise. More Detail ...
... The majority of tech CEOs have added generative AI capabilities to their products and services, making differentiation more difficult. Pricing and packaging strategy are now key to GenAI-enabled product growth. This research presents best practices along with three illustrative examples. Overview Strategic ...
Analyst(s): Rahul Sahay | Rithvik Kumar | Ron Burns
... Access Insights Already a Gartner client? Agentic AI is rapidly expanding CRM autonomy across marketing, sales, service and digital commerce. However, without explicit boundaries for human judgment, enterprises risk degrading customer trust, brand consistency and governance. This research provides enterprise ...
... Sixty-eight percent of cyber incidents derive from risky human behavior. Agentic AI brings a new frontier to behavioral risk. Organizations will soon navigate an environment with both risky, nondeterministic humans and agentic behavior. Current approaches to secure behavior management aren’t built for ...
... features inputs from 15 Gartner Research Board for Global CIOs members on the adoption, capabilities, governance, and future outlook of artificial intelligence (AI) governance platforms and tools. Overview Summary of Results Survey Results Detail Gartner Insights Abstract ...