... Artificial intelligence has enormous potential to transform how procurement generates value for the business. This research enables chief procurement officers to promote AI literacy, combine it with data literacy and implement AI initiatives methodically using a five-step framework. Overview Introduction ...
Analyst(s): Doohan Vaz | Kaitlynn Sommers
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... GenAI can enhance the accessibility and experience of government services through personalized, conversational interactions. CIOs need a roadmap for CAI adoption beyond traditional chatbots, focusing on technology, process, risk mitigation, and change management to build citizen trust. Insights at a ...
... Customer service and support leaders expect cost savings from generative AI, but can underestimate the total cost of ownership, making savings difficult to realize. This research can help leaders identify hidden costs of GenAI and take action to avoid them. Overview Conclusion Gartner Recommended Reading ...
Analyst(s): Kim Hedlin | Olivia Foster | Melissa Fletcher
... 26, 2026 GenAI failures cost organizations millions — and can damage your reputation Gartner finds that by the end of last year, at least 50% of generative AI projects were abandoned after proof of concept due to poor data quality, inadequate risk controls, escalating costs or unclear business value. Organizations ...
... do I secure time on-site with a Gartner analyst? How is Gartner creating an environment of inclusion at its conferences? How does Gartner approach health and safety at conferences? How do I become an exhibitor? ...
... Most vendors lose U.S. federal AI deals due to weak GTM readiness. Gartner’s six-dimension model exposes gaps, aligns leadership, and prioritizes action, helping product leaders accelerate market entry, derisk pursuits and improve win rates. When to Use Directions for Use Gartner Recommended Reading ...
... Digital Transformation Delivers Millions of Dollars in Savings Paul Joseph, Chief Digital Officer at RSM Australia, worked with Gartner to drive digital and AI strategy, enable workforce skills, optimize contracts, and achieve more than $11M AUD in savings and major productivity gains through digital ...
... In the next three years, CSCOs of healthcare provider supply chains can capitalize on five trends that will impact their operations: collaborations, leadership abilities, ESG efforts, span of control and focus on home care. Their responses can determine if they lead or follow in the industry. Overview ...
... Artificial intelligence is rapidly transforming cyberthreat intelligence technologies. Prompted by this surge of innovation during the research phase of the Magic Quadrant for Cyberthreat Intelligence Technologies, we present the top five vendors across AI foundational elements within CTI, along with ...