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Research Jul 2026
... Access Insights Already a Gartner client? Agentic AI will drive an I&O operating model shift over the next three to five years, but successful adoption will depend less on model intelligence and more on the readiness of operational data, automation pipelines, governance controls, team skills, org structures ...

Analyst(s):   George Spafford   |   Cameron Haight   |   Jonathan Forest   |   Ashish Banerjee
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Premium Research Jan 2025
... Gartner Recommended Reading Note 1: Hype Cycle for Generative AI, 2024 Note 2: Chief Data and Analytics Officer (CDAO) Gartner Research ...

Analyst(s):   Rita Sallam   |   Ehtisham Zaidi   |   Aura Popa   |   Gareth Herschel   |   Debra Logan   |   Kurt Schlegel
Research Mar 2024
... by? While CSPs continue to streamline their classic AI approach, their generative AI plans for network operations are still far from perfectly formulated. CSP CIOs can use this Market Guide to develop and reevaluate their sourcing strategy to select AI vendors that meet both current and future demands. ...

Analyst(s):   Sheetal Duggal
Premium Research Mar 2024
... that transcends current metrics, embraces industry trends and adopts new ways of working. CIOs can leverage this research to navigate the evolving healthcare and life science landscape and balance multistakeholder views to achieve desired results. Overview Why This Matters Analysis Next Steps Gartner Recommended ...

Analyst(s):   Connie Salgy   |   Faith Adams   |   Mark Gilbert
Research Jul 2021
... provides critical input for strategic planning by tracking the maturity level and adoption rate of payer technologies and deployment approaches. U.S. healthcare payer CIOs should use this research to plan new and manage existing investments for business optimization and transformation. Analysis Definition ...

Analyst(s):   Bryan Cole   |   Jeff Cribbs   |   Mandi Bishop
Announcement February 25 2020
... Technology Will Rely on Artificial Intelligence in the Next Three Years Gartner Analysts to Discuss Technology Considerations for Privacy Leaders at Gartner IT Symposium/Xpo™ 2020 in Toronto, May 11-14 Over 40% of privacy compliance technology will rely on artificial intelligence (AI) by 2023, up from 5% ...
Premium Research Feb 2026
... AI and GenAI adoption in education promised positive impacts on productivity, research, teaching quality and student outcomes. However, few institutions have yet seen tangible institutional returns at scale. This research highlights actions for education CIOs to accelerate AI maturity. Insights at a ...

Analyst(s):   Tony Sheehan
Premium Research May 2024
... This year’s Tech Growth & Innovation Conference helped vendors supercharge their growth engine in light of generative AI, economic uncertainty and evolving B2B customer demands. Listen to this month’s Time to Value podcast to hear Gartner’s most popular insights from the event. Overview About the Guest ...

Analyst(s):   David Yockelson   |   Adrian Lee   |   Jill Silva-Braga
Research Sep 2017
... U.S. healthcare providers face mounting operational costs and revenue risk due to preventable high-cost claims denials. To improve the bottom line, CIOs must engage revenue cycle management claims denial workflow and prevention automation, analytics, and leadership accountability. Analysis The High-Cost ...

Analyst(s):   Barb Mann
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