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Premium Research Sep 2023
... The advent of generative AI and other LLM innovations has led to exciting developments in customer service technology. Customer service and support technology leaders can use this report to gain insights into current “art of the possible” use cases from emerging, lesser-known vendors. Overview Strategic ...

Analyst(s):   Steve Blood   |   David Norrie   |   Jim Robinson   |   Wynn White
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... do I secure time on-site with a Gartner analyst? How is Gartner creating an environment of inclusion at its conferences? How does Gartner approach health and safety at conferences? How do I become an exhibitor? ...
... reactive to proactive strategy, ensuring the right people were in the right roles. Technology Optimization: Reduced tool redundancy and improved utilization, aligning with corporate IT goals. CDL Nuclear Technologies Hospitals and Health Care 51-200 employees Chief Compliance Officer Improved Compliance ...
Research Feb 2021
... Genomics and other omics systems are becoming viable and business leaders are beginning to inquire about how to leverage omics data. Healthcare and life science CIOs need to prioritize the skills, processes, technologies, governance and privacy required to elevate genomics data as a corporate asset. ...

Analyst(s):   Reuben Harwood   |   Michael Shanler
Premium Research Oct 2024
... AI-powered technology and generative AI have revolutionized the D&A landscape, necessitating robust governance. Inaction risks both D&A and organizational success. This analysis highlights how data and analytics leaders can prioritize and respond to top trends to maximize value and mitigate risks. Overview ...

Analyst(s):   Pieter den Hamer   |   David Pidsley   |   Rita Sallam   |   Ramke Ramakrishnan   |   Gareth Herschel   |   Thornton Craig
Research Oct 2024
... Already a Gartner client? Innovative controls for data security will help organizations leverage their data for a multitude of use cases, including generative AI. We profile five pioneering vendors that could help security and risk management leaders maximize the value of their organization’s data assets. ...

Analyst(s):   Joerg Fritsch   |   Anthony Carpino   |   Andrew Bales   |   Brian Lowans
Research Jun 2017
... Virtual Care by Reviewing Needs vs. EHR/Healthcare Megasuite Capability Develop an Enterprise Virtual Care IT Strategic Plan That Leverages the EHR, but Avoids the Lazy Loyalists Trap by Analyzing Vendor Roadmap and Past Delivery Performance Plan Your Care Delivery Architecture Around Gaps in Megasuite ...

Analyst(s):   Thomas J. Handler, M.D.
Premium Research Feb 2024
... Prior authorization workflows are inefficient. They introduce delays in care, contribute to poor outcomes, and frustrate payers, providers and consumers. Healthcare CIOs should use this research to make prior authorization processing intelligent, seamless and transparent for improved outcomes. Overview ...

Analyst(s):   Amanda Dall'Occhio   |   Connie Salgy
Premium Research Mar 2024
... With the increased adoption of generative AI, demand for GenAI skills is rising. As these skills are scarce and hiring is often impractical, software engineering leaders must develop in-house upskilling programs to help their teams scale GenAI adoption. Gartner Research ...

Analyst(s):   Graham Waller
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