... Analytics and BI engineers provide critical insights for decision-makers, yet these metrics are frequently overlooked or disregarded. This session will equip attendees with techniques to create compelling metrics that engage users and bolster data-driven decisions. About the Speaker Session Descriptio ...
Analyst(s): Christopher Long
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Productionizing ML models remains a significant challenge as enterprises scale ML operations to hundreds or thousands of models. Data and analytics technical professionals must implement a logical feature store to manage data for ML — promoting feature reusability, reproducibility and reliability. Se ...
... Increasingly, data and analytics teams are expected to support and streamline complex portfolios of ABI platforms. Analytics specialists should use this guidance to conduct a rationalization exercise and consolidate ABI tools to reduce management burden, costs and technical debt. Overview Strategic Pl ...
... Organizations launching self-service analytics and business intelligence struggle to find the right balance between agility and control. Data and analytics technical professionals can use this roadmap to build a governed self-service analytics capability that enables and supports end users. Overview G ...
... 8 Metrics Every Customer Service and Support Leader Should Care About Discover the customer service metrics that matter most for driving customer loyalty, improving experiences and reducing cost to serve. As customer expectations evolve and organizations increasingly look to service teams to balance ...
... B2B marketers who aggressively shift to AI to support demand generation will outperform their peers in an uncertain market. Demand generation leaders who embrace AI agents will drive competitive advantage, while those who don’t will put their career paths at risk. Insights at a Glance Issue Context ...
... Gartner client? Spending on CRM software with generative AI capabilities will overtake spending on CRM software without GenAI in 2025, reaching $170 billion by 2028, due to strong emerging business use cases for GenAI. This document discusses the shift in spend and the impact of growth on the overall ...
Analyst(s): Julian Poulter | Alexandre Oddos | Roland Johnson | Amarendra .
... Already a Gartner client? Despite macro uncertainty, advertising expenditures keep growing. The 2026 Hype Cycle reflects this growth, as well as generative AI shockwaves, media disruptions, antitrust developments, and measurement challenges. Use this Hype Cycle to assess advertising innovations and help ...
... Demand for agentic AI is accelerating and CIOs must proactively address associated operational and security challenges to ensure successful business outcomes. This research identifies startups with innovative ways of keeping agentic AI aligned with intentions, supporting AI trust, risk and security. ...
Analyst(s): Dennis Xu | Arun Chandrasekaran | Avivah Litan