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Premium Research Feb 2026
... The 2026 Gartner CCO Spend Survey data shows that Communications is shifting resourcing to PR, AI and analytics to enable more data- and tech-driven impact and address broader business transformation challenges. This research empowers CCOs to benchmark and optimize budgets and resourcing decisions. ...

Analyst(s):   Patryck Allen   |   Iliyana Hadjistoyanova
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Research Feb 2026
... Insights Already a Gartner client? CPOs must keep their talent strategically relevant and engaged to prevent skill gaps and talent dissatisfaction caused by AI disruptions. Use this research to create an engaged and high-performing procurement team through career development opportunities, including career pathing ...

Analyst(s):   Meghan O'Doherty
Research Apr 2026
... Access Insights Already a Gartner client? Agentic AI is rapidly expanding CRM autonomy across marketing, sales, service and digital commerce. However, without explicit boundaries for human judgment, enterprises risk degrading customer trust, brand consistency and governance. This research provides enterprise ...

Analyst(s):   Guy Wood   |   Ilona Hansen
Blog Post July 13 2016
... It seems like a long road from working backstage in an opera company to leading major ERP implementations for universities. But to John Thompson-Haas (also known as JTH), who recently joined Gartner’s Higher Education and Health Care practice, the work doesn’t seem all that different. “The skills ...
Research Mar 2026
... Access Insights Already a Gartner client? Machine buyers — machine customers that buy on behalf of organizations — are an agentic AI capability set to transform internal supply chains and procurement, reducing procurement cycles from months to seconds. This note gives CIOs and other executive leaders ...

Analyst(s):   Don Scheibenreif   |   Meghna Joshi
Research Jun 2024
... Research Already a Gartner client? Several Chinese generative AI vendors have reduced the inference costs of their large language model APIs by over 90% to facilitate GenAI adoption by enterprises. This research will assist data and analytics leaders in evaluating the impact and scaling GenAI solutions ...

Analyst(s):   Feng Gao   |   Mike Fang   |   Hao Yin   |   Tong Zhang   |   Elaine Zhang
Webinar Nov 12, 2026   Upcoming
... new business models, preparing them to lead confidently in the rapidly evolving world of AI drive innovation. Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar. ...

Analyst(s):   Daniel Sun
Research May 2019
... This summary contains slides summarizing input from twenty-five members on the use of augmented analytics (i.e., using machine learning/artificial intelligence techniques) to help manage and govern data sets. Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Premium Research Jan 2026
... This document provides strategic guidance for healthcare and life science CIOs to overcome challenges in AI implementation and maximize value through improved data literacy, modernized infrastructure, and trust-building measures. Gartner Insights Abstract ...

Analyst(s):   Laura Craft
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