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Premium Research Apr 2026
... AI-native software development risks new waves of technical debt and security threats. Heads of enterprise architecture should apply a capability lens and use Gartner’s AI-Native Software Development Scorecard to define EA guardrails that put AI-native software development in its place. Gartner Recommended ...

Analyst(s):   Lucas Kobat
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Premium Research Feb 2026
... CFOs, CEOs, and boards for AI-driven workforce reductions in banking. Banking CIOs can use this research to understand AI’s impact on the industry workforce, identify jobs that will remain human-led and jobs that AI will take over, and influence executive decision making on AI-driven layoffs. Insights ...

Analyst(s):   Thatcher Dunlap   |   Benjamin Seesel
Premium Research Mar 2026
... The proliferation of AI and pressure from business leaders to drive high performance demand a fundamental change in how performance is managed. Progressive organizations will evolve performance management to become more dynamic, maximizing employee performance in the age of AI. Insights at a Glance ...

Analyst(s):   Colleen Malley   |   Jonathan Tabah
Premium Research Aug 2026
... more prevalent with increasing usage of AI highlight the need for ethical, informed and human-centered leadership. For AI leaders, addressing employees’ AI anxiety by focusing on human well-being in an increasingly digital world can boost overall effectiveness of AI initiatives. Insights at a Glance Strategic ...

Analyst(s):   Joseph Denney   |   Shanna Grafeld
Premium Research Nov 2024
... Tony Sheehan, Gartner VP Analyst focused on education, generative AI tools can make large swaths of information accessible in ways we never imagined. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Tony Sheehan
Premium Research Jun 2024
... Infrastructure and operations teams must enable two new areas for delivery in order to be in the mainstream of compute infrastructure: high-performance computing and AI. In this podcast, we explore the realities of the AI and generative AI demands on I&O and recommend actions to take. Overview About the Guest ...

Analyst(s):   Frances Karamouzis   |   Chirag Dekate
Research Jan 2026
... client? Spending on CRM software with agentic AI capabilities will overtake spending on CRM software without agentic AI in 2028, reaching $216 billion by 2029 due to emerging business use cases for GenAI and agentic AI. This document discusses the shift in spend and the impact of growth on the overall ...

Analyst(s):   Roland Johnson   |   Amarendra .   |   Julian Poulter   |   Alexandre Oddos
Premium Research Apr 2026
... Technologies aims to strengthen its AI evaluation and observability portfolio for integrating responsible AI practices in the agent development life cycle. Software engineering leaders and I&O leaders should view this development as a signal to proactively address their AI quality and trust needs now. Overview ...

Analyst(s):   Manjunath Bhat   |   Wilco van Ginkel   |   Padraig Byrne   |   Neil Young   |   Alex Coqueiro
Research Aug 2019
... Analysis Payers Aspire to Manage Health Value First-Generation CAPS Are Going Extinct Second-Generation (Next-Generation) CAPS Are on the Rise Third-Generation CAPS Will Actualize Health-Value Management Digital-Native-Payers Are Designing Core Administration to Deliver Health-Value Management Recommendations ...

Analyst(s):   Mandi Bishop
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