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Premium Research Apr 2026
... Technologies aims to strengthen its AI evaluation and observability portfolio for integrating responsible AI practices in the agent development life cycle. Software engineering leaders and I&O leaders should view this development as a signal to proactively address their AI quality and trust needs now. Overview ...

Analyst(s):   Manjunath Bhat   |   Wilco van Ginkel   |   Padraig Byrne   |   Neil Young   |   Alex Coqueiro
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Research Aug 2017
... Middle-Office Challenges of Product Variability Narrow Accountable Care Organization Networks and Value-Based Payments Increase Product Variation Intelligent Health-Value Administration Requires an Enterprisewide Source of Truth Analysis Justify Investment in Product Configuration by Cataloging Direct and Indirect ...

Analyst(s):   Bryan Cole
Premium Research Nov 2025
... an HR strategy without integrating AI risk limiting the function’s strategic value. CHROs must integrate AI into the earliest stages of strategic planning, rooting HR goals in business needs while propelling those goals forward to the “art of the possible” that AI enables. Insights at a Glance Issue ...

Analyst(s):   Blakeley Hartfelder
Research Sep 2025
... Already a Gartner client? CIOs face rising complexity and risk in scaling GenAI. This research highlights innovative infrastructure vendors to help heads of I&O deploy AI faster, optimize costs and mitigate risks for more effective, future-ready AI initiatives. Overview Strategic Planning Assumption(s) Analysis ...

Analyst(s):   Adrian O'Connell   |   Naresh Singh   |   Dennis Smith   |   Chirag Dekate   |   Jonathan Forest   |   Enrique Castera
Webinar On-Demand
... skilled talent further creates challenges in coping with operational workload. The emergence and expectations of new technologies, including AI tools such as large language models and generative AI (GenAI), promise significant gains. However, AI is only one technology in a complex environment. According to ...

Analyst(s):   Ben Kaner
Premium Research Feb 2024
... The mood around generative AI has changed from fascination to actual deployment. In this episode, we talk about how GC must be active in cross-functional committees, set acceptable use criteria, and build out controls. We also share lessons from a case study on IBM’s AI governance framework. Gartner ...

Analyst(s):   Laura Cohn
Premium Research Jun 2026
... Banking CIOs are rapidly adopting AI agents, but buying and building in silos is creating fragmentation, rising costs and weak governance. This research guides CIOs on how to build and use reusable design patterns to scale and control AI agents across workflows regardless of sourcing approach. Insights ...

Analyst(s):   Jasleen Kaur Sindhu
Research Nov 2025
... Access Research Already a Gartner client? AI’s value thesis rests on its inevitability and the scale of its impact. 3Q25 showed dents in AI’s armor, accelerating it deeper into the Trough of Disillusionment. AI solutions and services will fall into those depths, taking providers with them, unless product ...

Analyst(s):   Christy Ferguson   |   Adam Woodyer   |   Chrissy Healey   |   Alastair Woolcock   |   Rajesh Kandaswamy   |   Mark McDonald   |   Anthony Bradley   |   John Lovelock   |   Eric Goodness
Premium Research Jul 2024
... In this episode of the D-Suite, Walid Mehanna, chief data and AI officer at Merck KGaA, Darmstadt, Germany describes his team’s generative AI journey, and Gartner analyst Pieter den Hamer shares his best practices for starting and executing an AI strategy. Overview Gartner Recommended Reading Gartner ...

Analyst(s):   Afraz Jaffri   |   Sarah James
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