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Research Dec 2017
... Pager use within the U.S. healthcare provider peaked in the late 1990s, and now is continuing to be overtaken by smartphones and wearables. This research will help healthcare provider CIOs determine where pagers continue to make sense and where they do not. Analysis State of the Art Transitional Challenges ...

Analyst(s):   Barry Runyon
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Premium Research Feb 2026
... As agentic AI scales, inference optimization is emerging as a primary driver of cost control, reliability, and differentiation. Providers that institutionalize execution discipline will gain durable margin and pricing advantage. Insights at a Glance Issue Context Impact Brief Implications Gartner Recommended ...

Analyst(s):   Vuk Janosevic   |   Sabine Zimmerhansl
Premium Research Mar 2026
... As vendors increasingly incorporate AI technology into their offerings, legal leaders must stay vigilant for signals that indicate high vendor risk, and adapt their due diligence, contracting and monitoring to manage it. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner ...

Analyst(s):   Stuart Strome
Premium Research Sep 2025
... Realizing success from AI requires foundational investments in AI-ready data and governance beyond AI tools themselves. Winning in the AI race requires urgent upgrades to data and governance architecture, platforms, skills and processes. Analysis Research Highlights Gartner Recommended Reading Gartner ...

Analyst(s):   Rita Sallam   |   Roxane Edjlali   |   Ehtisham Zaidi   |   Mark Beyer
Premium Research Aug 2026
... Because AI models drift and learn continuously, a traditional “set-and-forget” approach to designing operating models is fatal. CIOs must embed continuous improvement into the technology operating model so that it can evolve with changing business needs and market conditions. Insights at a Glance Strategic ...

Analyst(s):   Vishnu Kumar   |   Neil Osmond
Premium Research Jun 2026
... Multiagent AI systems can drive autonomous operations but require extensive risk management. Simulation twins — advanced digital replicas of physical assets with simulation capability — offer oil and gas CIOs a pathway to derisk multiagent development and improve scalability. Insights at a Glance Strategic ...

Analyst(s):   Simon Cushing   |   Ricardo Chang
Premium Research May 2026
... AI is expanding the definition of what constitutes “a product” by fundamentally reshaping boundaries, ownership and expectations. Chief product officers need to react to these key trends as their responsibilities will change as the discrete and siloed products of the past disappear. Insights at a Glance ...

Analyst(s):   Charles Sutherland
Research Feb 2026
... accountable to expected business outcomes, often leading to buyer’s regret. Align organizational goals with vendor accountability models using XLAs and AI analysis to achieve expected outcomes. Insights at a Glance Strategic Planning Assumption Impact Actions How to Execute Success Measures Gartner Recommended ...

Analyst(s):   Karl Rosander
Premium Research Apr 2026
... Service and support leaders risk not maximizing their technology investments if they do not evolve their organizational design for the AI era. These insights outline four critical org structure shifts that support accelerated digital transformation, improve operational efficiency, and deliver a seamless ...

Analyst(s):   Brady Holbrook   |   Daniel O'Sullivan
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