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Research Jul 2024
... Access Insights Already a Gartner client? Generative AI is driving a near-term increase in data center AI semiconductor revenue, while the deployment of AI into PCs, smartphones, edge and endpoint devices drives longer-term revenue. AI semiconductor revenue is forecast to be $197.5 billion by 2028, growing ...

Analyst(s):   Alan Priestley
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Research Feb 2017
... patient information. As healthcare providers evolve to real-time health systems, CIOs should prepare for more-sophisticated health information exchange. Analysis Healthcare Interoperability Will Continue to Challenge CIOs Interoperability Is a Strategic Imperative The Paradox of Healthcare Interoperability ...

Analyst(s):   Barry Runyon
Research Nov 2025
... gateways, with an increased focus on traceability and control for MAS. Product leaders building offerings in a MAS environment need to consider either building AI gateways or publishing to them to make their AI agent capabilities enterprise-ready. Overview Strategic Planning Assumptions Analysis Gartner Recommended ...

Analyst(s):   Radu Miclaus   |   Keith Guttridge
Premium Research May 2026
... Agentic AI promises potential to improve outcomes, yet CIOs note it can lead to suboptimal collaborative models where agents are used as a stand-in for effective IT support. This research provides a practical guide for where and how to insert agents into fusion teams based on the nature of work. Insights ...

Analyst(s):   Meghna Joshi   |   Jaime Capella   |   Jamie Heyes   |   Alicia Mullery
Premium Research Feb 2026
... Digital tokenization should be used for sustaining critical AI operations in the face of regulatory and geopolitical challenges, such as evolving data residency laws and cross-border data restrictions, ensuring that AI initiatives remain resilient and future-proof. Insights at a Glance Issue Context ...

Analyst(s):   Meghan Hollis   |   Joerg Fritsch
Webinar On-Demand
... largely erased by inflation. As organizations move past AI experimentation and seek direct financial impact, CIOs face mounting pressure to convert productivity gains into true cost savings or revenue growth. This session reveals why success in 2026 hinges not on budget size but on mastering the A.R. ...

Analyst(s):   Mandi Bishop
Premium Research Apr 2026
... Since AI usage during customer interactions has now become pervasive, the popular “this call may be monitored or recorded” disclaimer is misleading. This research guides customer service and support leaders on updating disclosure and extending its reach in the AI era. Insights at a Glance Strategic Planning ...

Analyst(s):   Ian Elliott
Premium Research Apr 2026
... In the era of AI transformation, leaders are no longer employees’ primary source of truth during organizational change. To drive AI adoption, CCOs must refocus executive voice on business realities and transparent sensemaking, while delivering messages about personal benefits through managers and peers ...

Analyst(s):   Catherine Donnelly
Research Jun 2026
... Access Insights Already a Gartner client? Most enterprises will adopt agentic AI as an embedded feature in applications, minimizing deployment risks, but merely automating existing bureaucratic inefficiencies. This pragmatism delivers quick gains while delaying the true disruptive potential. CIOs must ...

Analyst(s):   Alizeh Khare   |   Christian Stephan
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