... End-to-end generative AI providers, typically large IT firms, dominate the market with comprehensive solutions, leveraging their infrastructure, platforms and ecosystems. However, lapses in their offerings present opportunities for product leaders of smaller vendors. Overview Analysis Gartner Recommended ...
Analyst(s): Eric Goodness
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... Percent of Organizations Will Integrate AI to Assist Employees’ Productivity by 2021 Gartner Analysts to Discuss AIin the Workplace at the Gartner Digital Workplace Summits 2019, May 29-30 in Orlando and September 12-13 in London, U.K. Artificial intelligence (AI) is increasingly making its way into the ...
... Opportunities for DXP disruption loom large in a market dominated by a number of well-established providers. Product managers should prioritize expansion through partnerships to support new vertical use cases and invest ingenerative AI to revolutionize the overall user experience. Overview Strategic ...
... generated by AI implementations. Utilize platform engineering to accelerate software delivery and enable modern technical capabilities. Decision tools Get benchmarks, assessments and guides to drive stronger performance. Unparalleled, proprietary software engineering insights Gartner client? Log in for complete ...
... to secure relevance in an AI-driven work environment. Insights at a Glance Strategic Planning Assumption Issue Context Impact Brief Implications Gartner Recommended Reading Gartner Insights Abstract ...
... IT’s role is rapidly transforming, and legacy operating models are no longer fit for purpose. The post-AI job redesign effort, agentic AI, and global instability are forcing CIOs to take an outside-in approach to operating model design. Explore this infographic to learn the essential steps to reimagine ...
... AWS’ priorities are to continue innovating as a strategic cloud hyperscaler, accelerate adoption of its generative and agentic AI services, and embed AI across its stack. CIOs must assess where AWS capabilities create differentiated value and their investments align with enterprise roadmaps. At a Glance ...
Analyst(s): Jim Hare | Lydia Leong | Dolores Ianni | Ed Anderson
... Tisha Bhambry, director analyst, and Rahul Balakrishnan, senior director analyst, drawn from the sessions they attended and the discussions they engaged in at Black Hat Asia 2026. Gartner Recommended Reading Notes Gartner Insights Abstract ...
... Customers Would Prefer That Companies Didn’t Use AI For Customer Service Customers’ Top Concerns Include Difficulty Reaching an Agent and AI Displacing Jobs Sixty-four percent of customers would prefer that companies didn’t use artificial intelligence (AI) in their customer service, according to a survey ...