... more efficient outcomes, IT departments will be expected to leverage AI agents in software development automation, IT management, and infrastructure provisioning. CIOs must lead by example, invest in complementary tools, and deploy AI agents to hasten organizational progress. Gartner Research ...
Analyst(s): Cameron Haight | Rajesh Kandaswamy
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... Access Insights Already a Gartner client? Improving sales productivity with AI requires more than just adding new technology to existing processes. To reimagine sales productivity in the AI era, sales leaders must rethink how capacity is measured — decoupling revenue from headcount and focusing on the ...
Analyst(s): Betsy Gregory-Hosler | Robert Blaisdell | Dan Gottlieb
... The AI market’s expansive growth widens three major gaps: investments versus revenue, innovation versus adoption, and perceived value versus actual returns. This content helps executive leaders close those gaps and achieve real value in this highly fragmented AI market. Gartner Recommended Reading Gartner ...
Analyst(s): Anthony Bradley | Alexander Bant | Daryl Plummer
... confident and proficient inAI, calling out cracks that could create competitive disadvantages. For stronger, faster AI outcomes, use Gartner’s proprietary AI Use Case Insights tool to explore, evaluate and prioritize over 500 proven AI use cases tailored to your industry. Why executive AI savvy matters Organizations ...
... Access Insights Already a Gartner client? CIOs of IT organizations that have meaningfully adopted AI face a pivotal choice: reinvest AI-driven productivity gains into innovation, modernization, upskilling and work backlog, or capture cost savings. This research guides leaders through the real test of ...
Analyst(s): Val Sribar | Chris Howard | Nate Suda | Philip Walsh
... Access Insights Already a Gartner client? While AI promises to transform how employees work, real-world execution falls short. This research highlights pioneering digital workplace innovations to help application leaders close the AI value gap in governance, literacy, business returns, and costs. Insights ...
Analyst(s): Marko Sillanpaa | Lacy Lei | Tim Nelms | Jed Cawthorne
... In the AI race, specialized AI services providers have emerged as key innovators, aiding enterprises in deploying cutting-edge GenAI solutions. Product leaders should seize the opportunity to fill the gaps in customers’ resources and expertise by targeting the frontier of emerging AI technologies. Overview ...
... Insights Already a Gartner client? The AI services market is forecast to grow 13.9% in constant currency in 2026, reaching $516 billion in 2029. Composite AI will account for 66% of spending by 2029, up from 8% in 2025, as organizations expand the scope and quality of AI applications to tackle a broader range ...
... Most buyers are now using AI throughout the buying process, including the later-stage tasks. The approach taken to AI is important in the path to a high-quality deal. High-tech executives can support buying teams to achieve better decisions by encouraging senior human involvement. Insights at a Glance ...