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Announcement February 18 2019
... Trends for 2019 Augmented Analytics and Artificial Intelligence in the Spotlight at Gartner Data & Analytics Summit, February 18-19 in Sydney, Australia Augmented analytics, continuous intelligence and explainable artificial intelligence (AI) are among the top trends in data and analytics technology that ...
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Premium Research Jan 2026
... This research highlights the top five AI technology trends in the insurance industry for the year 2026. CIOs must understand and prepare to respond to these trends in order to drive greater business value from their AI investments and minimize AI risks. Insights at a Glance Issue Context Impact Brief ...

Analyst(s):   Kimberly Harris-Ferrante
Research Sep 2025
... prioritizing AI investments to boost organizational performance, yet employee adoption lags due to insufficient AI literacy and change resistance. Chief communications officers should plan and deploy a structured, phased strategy to enhance employee ability and ambition for using everyday AI tools. Overview ...

Analyst(s):   Helen Poitevin   |   Alexandra Earl
Premium Research Jun 2025
... Messaging core CRM capabilities with common AI-enabled benefits is not differentiated. Product marketing leaders can use this research to find unique value made possible from combining a robust customer data strategy with AI agents that enhance the marketing, sales and customer service functions. Overview ...

Analyst(s):   Molly Beams   |   Julian Poulter
Research Jun 2025
... Access Research Already a Gartner client? CHROs are turning to AI to transform their HR functions by improving strategic value, efficiency and decision making. Use this Hype Cycle to gain insight into the latest AI-in-HR innovations, their maturity levels, their associated risks and their potential competitive ...

Analyst(s):   Stephanie Clement   |   David Bobo   |   Harsh Kundulli   |   Chris Hester   |   Eser Rizaoglu
Premium Research Aug 2026
... Physical AI represents the next major frontier in AI, transitioning from digital-only cognition to physical systems that can perceive, reason and act in the real world. CIOs must evaluate strategies for adopting physical AI solutions confidently by understanding how to navigate this complex landscape ...

Analyst(s):   Samantha Searle   |   Christian Stephan   |   Daniel Sun   |   Tsuneo Fujiwara   |   Gene Alvarez   |   Bill Ray   |   Jorge Lopez
Research Mar 2026
... Already a Gartner client? B2B buyers spot generic AI messaging, and a tech CEO caught passing off AI-generated content as human-led messaging will lose trust, slow rates and even kill deals. Tech CEOs must turn their voices into a structured asset then use AI only to scale, personalize, and transmit that ...

Analyst(s):   Forest Conner   |   Sabine Zimmerhansl
Premium Research Jan 2026
... CSPs must define their role in likely scenarios now in order to strategize for capturing value in the future AI economy. This research offers strategic insights and scenario planning to help CSPs navigate the changes and innovation in the evolving AI-era by 2030. Insights at a Glance Issue Context Impact ...

Analyst(s):   Amresh Nandan   |   Dennis Stevens
Research January 27 2026
... digital acceleration Analyst(s): PMO Research Team After a chaotic year, PMO leaders must recalibrate their priorities to support their organizations in an environment of ongoing uncertainty and digital business acceleration. Gartner has identified key strategic issues other PMO leaders are prioritizing ...
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