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Research Jan 2026
... Access Insights Already a Gartner client? AIは、外部委託などのITサービスやIT製品を調達する企業に対し、費用対効果の向上、選択肢の拡大、リスクの低減といった「未来」をもたらし得る。本リサーチではIT調達を主管するITリーダーに対し、AI活用で志向すべき未来の姿とその実現へ向けた道筋を示す。 要約 戦略的プランニングの仮説事項 分析 Gartnerによる過去の仮説 推奨リサーチ 根拠 Gartner Insights Abstract ...

Analyst(s):   Tsuyoshi Ebina   |   Ryuichi Tsuchiya   |   Akimasa Nakao
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Research Aug 2026
... Resilience AI Application Integration Virtualization and Containers Database Integration Object Storage Online Transaction Processing Virtualization and Container Management Platforms High-Performance File Object-Native Applications Hybrid Platform Services Hybrid Cloud Storage Artificial Intelligence Inclusion ...

Analyst(s):   Julia Palmer   |   Jeff Vogel   |   Joseph Unsworth   |   Chandra Mukhyala
Research Oct 2026
... Sources) Deploy Flexibly Semantic Search Secure Retrieval In-Application Experiences Agentic Integration Entity Centricity Orchestration and Workflow Optimize Relevancy Digital Workspace Enterprise Applications Deep Research AI Automation AI Augmentation Context Engineering Inclusion and Exclusion Criteria ...

Analyst(s):   Darin Stewart   |   Stephen Emmott   |   Tim Nelms   |   Jed Cawthorne
Research Nov 2025
... The proliferation of AI technologies without a cohesive integration strategy threatens business value by increasing interoperability challenges and undermining existing governance. Software engineering leaders must guide their teams in building secure, scalable, and governed AI applications using MCP ...

Analyst(s):   Alex Coqueiro
Premium Research Aug 2026
... The rapid rise of enterprise AI assistants allows employees to build AI agents and applications with little IT oversight; this creates extreme enterprise risk. Tech services leaders who address the critical need for agent harness engineering services and agent management platforms will mitigate enterprise ...

Analyst(s):   Tom Coshow   |   Radu Miclaus
Premium Research Nov 2026
... In most cases, organizations fail to include evaluations in the design of their GenAI solutions, making it impossible to measure reliability once AI solutions transition into production. AI architects and data scientists should use this note to successfully design and implement GenAI evaluations. Overview ...

Analyst(s):   Wilco van Ginkel
Research May 2026
... Already a Gartner client? AI systems introduce risks that traditional observability cannot detect, from hallucinations and bias to compliance violations. This research defines AI observability and gives heads of I&O the insights needed to evaluate, instrument, and govern AI systems in production. Overview ...

Analyst(s):   Padraig Byrne   |   Pankaj Prasad
Premium Research May 2026
... In a market that glorifies companies that deploy “AI agents” and “agentic AI,” the terms are now overused. But what is this technology, really? This research explains what AI agents and agentic AI are, what differentiates them from other technologies, and how they may impact the future of service and ...

Analyst(s):   Kim Hedlin   |   Daniel O'Sullivan
Research Jun 2025
... Gartner client? The rapid advancement of artificial intelligence is challenging leaders to coordinate initiatives across the enterprise. CIOs and other digital leaders can use this step-by-step guide to integrate and prioritize the resources needed to advance and scale AI initiatives across the enterprise. ...

Analyst(s):   Jessica Harrison   |   Aviral Vyas   |   Janelle Hill   |   Maheen Ahmad   |   Whit Andrews
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