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Premium Research Jul 2026
... hiring, leading to long-term talent gaps and cost implications. They must continue to intentionally build the junior pipeline to support robust team health. Insights at a Glance Strategic Planning Assumption Issue Context Impact Brief More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Lily Mok   |   Adrian Leow   |   Akriti Kapoor   |   Nitish Tyagi   |   Aliyah Camacho
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Research Oct 2026
... Access Insights Already a Gartner client? The AI infrastructure build-out continues to grow at unprecedented levels in anticipation of future compute needs. While GenAI is currently in the Trough of Disillusionment, demand for software and services will accelerate as technological capabilities mature ...

Analyst(s):   Rishi Padhi   |   Amarendra .   |   Jon Erensen   |   Arunasree Cheparthi   |   Kay Arnott   |   Peter Middleton   |   Hardeep Singh   |   Naresh Singh   |   Shailendra Upadhyay   |   Adrian O'Connell
Premium Research Sep 2026
... receives inquiries from application leaders asking if RPA and BPA are dead. Given enormous interest in AI agents, many clients are concerned that the automation technologies they’ve used for years are obsolete. In this research, we explore whether RPA and BPA are still relevant. Insights at a Glance Issue ...

Analyst(s):   Arthur Villa   |   Tushar Srivastava   |   Adam Briggs   |   Saikat Ray
Research Sep 2026
... Already a Gartner client? Implementing AI agents without unique identities exposes enterprises to access risks and security compromises. Cybersecurity leaders must establish authoritative identities for AI agents as software workloads in order to safely scale AI automation and securely enable agentic ...

Analyst(s):   Nathan Harris   |   Paul Rabinovich   |   Zachary Smith
Premium Research Aug 2026
... Physical AI bridges the gap between digital algorithms and actions taken in the physical world. Cutting reaction time from signal to action, it unleashes immediate value. Automating complex physical workflows, it slashes equipment downtime and optimizes resources. CIOs, AI leaders and other innovation ...

Analyst(s):   Kanishka Chauhan   |   Tsuneo Fujiwara   |   Christian Stephan   |   Daniel Sun   |   Arnold Gao   |   Frank Buytendijk
... Life Cycle. Trupti joined Gartner in 2021, bringing nearly a decade's experience as a Human Resources Practitioner. In her previous roles, she has been part of large organizations as well as a small business. She has worked in Construction, Food Manufacturing, Healthcare and Technology industries has built ...
Premium Research Apr 2025
... As organizations move from generative AI hype to experimentation on agentic CRM AI, there is an increasing need to future-proof CRM business strategies. This research will help CRM application leaders ground CRM business needs and balance tech innovation with business strategy. Strategic Planning Assumptions ...

Analyst(s):   Ilona Hansen   |   Olive Huang
Webinar Nov 24, 2026   Upcoming
... to create business value and lead effectively in an increasingly volatile environment? As economic uncertainty, accelerating AI adoption and rising stakeholder expectations reshape the technology landscape, many organizations continue to face gaps between AI ambitions and operational realities. Drawing ...

Analyst(s):   Daniel Sanchez Reina
Premium Research May 2025
... AI complexity in oil and gas is growing due to rapid tech advancements, increased data volumes and integration challenges. CIOs can use this research to strategically manage proliferating AI for advanced operational excellence and resilience. Strategic Planning Assumption Analysis Next Steps Gartner ...

Analyst(s):   Simon Cushing   |   Rich McAvey   |   Ricardo Chang
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