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Premium Research Dec 2024
... The rapid pace of certain innovations, such as generative AI, are catching buyers and tech CEOs off guard. This session will guide tech CEOs on how they can use insights for such innovations from Gartner Hype Cycles to create a multiyear product and GTM strategies. Session Description Gartner Recommended ...

Analyst(s):   Forest Conner   |   Mark Wesker
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Premium Research Dec 2024
... Customer service leaders have struggled to shift phone interactions to digital channels. The advent of generative AI, capable of facilitating seamless voice interactions, is encouraging leaders to reevaluate their strategies. However, this technology also poses a risk of increased fraud. Overview Strategic ...

Analyst(s):   Kim Hedlin   |   Christopher Sladdin   |   Jason Bridge   |   Brad Fager   |   Patrick Quinlan   |   Emily Potosky
Premium Research Apr 2024
... Generative AI could transform recruiting by streamlining the hiring process, improving candidate quality and enhancing efficiency. Recruiting leaders can use this research to determine how early adopters are using GenAI and assessing its effectiveness. Data Snapshot Data Insights What You Need to Know ...

Analyst(s):   Tavisha Dua
Premium Research Feb 2024
... Generative AI will transform all three pillars of CX management: understand customers; set CX strategy and coordinate across the enterprise. Application leaders must identify CX use cases for GenAI that create the most customer and organizational value, while mitigating risks. Overview Strategic Planning ...

Analyst(s):   Ilona Hansen   |   Maria Marino   |   Don Scheibenreif   |   Michael Chiu
Research Dec 2024
... Access Research Already a Gartner client? Generative AI’s advent is driving growth for D&A providers and creating new opportunities. Product leaders need to adapt to changing market needs and shift their focus from vertical-agnostic solutions to domain-specific solutions to stay competitive. Overview ...

Analyst(s):   Akhil Singh
Premium Research Dec 2024
... fastest-growing countries among major economies. This research highlights the market and competitive dynamics of India’s IT market, focusing on cloud and generative AI. Gartner Insights Abstract ...

Analyst(s):   Akshita Joshi   |   Mohit Khemka
Webinar On-Demand
... slowing development velocity. •Set up an AI‑powered mutation‑guided system to improve and validate AI‑generated unit tests •Integrate mutation‑driven test‑suite hardening into your existing pull‑request workflows •Identify weaknesses in AI‑generated test suites and automatically strengthen them for higher ...

Analyst(s):   Sushant Singhal
Premium Research Sep 2026
... As business leaders invest in AI to improve growth, productivity and business performance, CIOs play a critical role in determining whether those investments create value. This research shows how CIOs enable the foundations required for AI success before AI investments are funded. Insights at a Glance ...

Analyst(s):   James Anderson   |   Neha Dixit   |   Roger Caleya   |   Galliopi Demetriou   |   Lauren Wheatley
Premium Research Oct 2026
... Only three in 10 workers strongly agree their organization offers AI training for different skill levels. Building an AI-ready workforce without appropriately challenging learning produces no lasting AI habits. This research shows CIOs how to use intrinsic motivation to sustain skill development. Insights ...

Analyst(s):   Shawn Murphy   |   Rob O'Donohue   |   Kevin Smith
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