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Premium Research Jun 2024
... Technology general managers must use generative AI internally to improve operations and deliver customer value. They must establish a strategy to hire, manage budgets and integrate GenAI into their business and operating model transformation. Overview Analysis Background and Context The Impact Conclusion ...

Analyst(s):   Christopher Marshall   |   Matthew Brown   |   Whit Andrews
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Research Aug 2024
... Access Research Already a Gartner client? Gartner forecasts that annual spend on generative AI services will exceed $200 billion by 2028. To date, there are no standout winners or losers for GenAI services with limited M&A activity. Success will require uplifted skills, proprietary solutions and strategic ...

Analyst(s):   Michael Hong
Premium Research Oct 2024
... and fail despite decades of effort, investment and enthusiasm. Long-standing challenges and failure points, combined with the growing weight of generative AI, should compel data and analytics leaders to initiate a hard reset for self-service. Overview Strategic Planning Assumptions Introduction Analysis ...

Analyst(s):   Anirudh Ganeshan   |   Peter Krensky
Research Jan 2025
... Access Research Already a Gartner client? I&O teams must support cloud-native and generative AI applications running on modern infrastructure while also supporting legacy environments. To manage this hybrid landscape, I&O leaders must evolve their competencies, relationships, methodologies and technologies ...

Analyst(s):   Gregg Siegfried
Research Jan 2025
... Access Research Already a Gartner client? Heads of infrastructure and IT operations must direct the support of cloud-native and generative AI applications running on modern infrastructure along with legacy environments. To effectively manage this hybrid landscape, competencies, relationships, methodologies ...

Analyst(s):   Melanie Freeze
Premium Research Dec 2024
... Marketing operations leaders should ensure their teams are well-equipped to leverage generative AI for productivity gains. Use this research to plan for workflow changes required for GenAI integration and to create a roadmap for upskilling teams for effective GenAI usage. Overview Introduction Analysis ...

Analyst(s):   Akanksha Borawake   |   Vansh Bhatia
Premium Research Nov 2019
... Healthcare payers and providers waste money and diminish consumer experience when incentives are misaligned, and they don’t cooperate effectively. Payer CIOs must use this provider/partner alignment framework to enable relationships with technology and deliver value. Key Recommendations Analysis Context ...

Analyst(s):   Bryan Cole
Webinar On-Demand
... slowing development velocity. •Set up an AI‑powered mutation‑guided system to improve and validate AI‑generated unit tests •Integrate mutation‑driven test‑suite hardening into your existing pull‑request workflows •Identify weaknesses in AI‑generated test suites and automatically strengthen them for higher ...

Analyst(s):   Sushant Singhal
Premium Research Oct 2025
... AI leaders must act now to discover and manage all manifestations of AI — including embedded AI, shadow AI and AI browsing. The rapid integration of AI into browsers and web agents is introducing new risks, requiring a fundamental shift in enterprise AI risk management and governance. Gartner Research ...

Analyst(s):   Avivah Litan
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