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Article September 30 2026
... successful AI implementations in cybersecurity will be tactical. The challenge: Secure AI ambitions without slowing down business progress. 5 steps to lead AI cybersecurity transformation as a CISO CISOs must execute a five-step journey to adapt cybersecurity strategies for AI. Here’s how: Define AI risk boundaries ...
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Research Sep 2025
... O should benchmark their AI journeys against those of peers to uncover factors driving AI adoption, challenges slowing progress, and how AI usage in I&O is meeting CIO expectations. Then, they should apply insights from organizations successfully driving value from their AI initiatives. Overview Strategic ...

Analyst(s):   Paul Wang   |   Jonathan Forest
Premium Research Jul 2025
... In 1Q25, insurance business and technology leaders continued to prioritize modernizing and improving operational efficiency. Building out AI capabilities was a lower priority and AI maturity was low overall. Use this data to benchmark your top priorities and AI maturity against those of your peers. ...

Analyst(s):   Lachezar Manasiev   |   Rachel Griffin   |   Kimberly Harris-Ferrante
Premium Research Jun 2025
... In the AI race, service providers are focusing on GenAI applications in knowledge management, video analytics, advanced conversational AI and sustainability. To achieve early success, product leaders should prioritize these GenAI use-case services to accelerate solution sales and adoption. Overview ...

Analyst(s):   Akhil Singh   |   Nick Ingelbrecht   |   Annette Zimmermann   |   Vibha Chitkara
Research Sep 2025
... Already a Gartner client? AI applications in IT service management are tools that use AI to augment and extend ITSM workflows to provide intelligent advice and actions for heads of I&O and their IT support teams. This Magic Quadrant evaluates 10 vendors and their AI-focused products in this market. Strategic ...

Analyst(s):   Ankita Hundal   |   Chris Matchett   |   Rich Doheny
Premium Research Apr 2026
... new, distributed operating model for EA. Heads of EA face significant challenges with architecture governance and the urgent need to upskill teams for AI adoption, balanced with the urgent need to drive cost and modernization efforts. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended ...

Analyst(s):   James Cameron   |   Marcus Blosch
Premium Research Jul 2025
... compares the most prominent use cases for AI in design and engineering, assessing their business value and technical feasibility. Manufacturing CIOs and technology leaders can leverage this analysis to identify opportunities and prioritize investments in AI. Overview How to Use Use-Case Scoring Breakdown ...

Analyst(s):   Sudip Pattanayak   |   Brady Barnes   |   Marc Halpern   |   Lynn Rice
Research Oct 2026
... Organizations that generate high returns from AI invest four times more of their revenue in data, context, governance and security than their peers. CFOs must move beyond application-led spending to investing in their data foundation and funding new capabilities for AI orchestration, governance and control. ...

Analyst(s):   Nisha Bhandare
Premium Research Jan 2026
... provides a framework for CHROs to assess the impact of AI use cases on work across four dimensions — processes and workflows, roles, team dynamics, and skills. This allows CHROs to design tailored HR interventions that help employees adapt and thrive in an AI-enabled workplace. When to Use Directions for Use ...

Analyst(s):   Amrita Puniani   |   Amrita Puniani
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