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Article January 21 2026
... Case Study: Adopt Generative AI for Service Desk Productivity Address the Hidden Barriers to AI and GenAI Adoption *Note that some documents may not be available to all Gartner clients. AI for I&O FAQs What are the top factors driving I&O adoption of AI? The top factors driving AI adoption within IT ...
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Premium Research Jul 2025
... Gartner predicts at least 15% of day-to-day work decisions will be made autonomously through agentic AI by 2028. CFOs should learn how agentic AI could be applied in finance to assess vendor offerings and establish early governance to identify how to leverage the technology and mitigate risk. Overview ...

Analyst(s):   Alex Levine   |   Marco Steecker
Premium Research Aug 2025
... Supply chain leaders struggle to address the pressing challenge of growing AI skills in their workforce, which puts them at risk of derailing supply chain performance. This research provides insights on developing an AI upskilling strategy to establish talent agility, ensuring supply chains remain competitive ...

Analyst(s):   Mel Mohamednur
Premium Research Jun 2024
... The effective use of artificial intelligence (AI) in the supply chain is becoming an imperative for future success. Product leaders joining this webinar will learn how to leverage AI capabilities to collaborate with supply chain buyers and engage in this transformative journey together. Session Description ...

Analyst(s):   Manav Jain   |   Garrett Astler
Research Aug 2025
... Applications and software engineering leaders in China face fierce competition for AI skills. They must revamp their employment value proposition to attract new hires, offer structured skills development programs and ease talent anxiety by positioning AI as a value multiplier for the organization. Overview ...

Analyst(s):   Lily Mok   |   Lacy Lei   |   Deacon D.K Wan   |   Wei Jin
... demands for our use cases? Unlock AI-first value with data and analytics. How can we adapt our software engineering strategy to account for AI? Learn how to prepare your teams to deliver value in an AI-driven future. How can we avoid accruing more technical debt moving forward? Prioritize technical debt reduction ...
Blog Post March 13 2026
... over the years, until now. In the age of automation and AI, the lines are becoming blurrier by the minute. Who the R’s (the doers), A’s (the owners), C’s (the experts), and I’s (the updated) are is being thrown on its head. A Run Down Responsible – The "doers." In a pre-AI world, humans were associated ...
Research Dec 2013
... This research contains enterprise-level IT spending, staffing and cost metrics, as well as business productivity ratios for the Healthcare Providers vertical industry. Information provided was collected between 2009 — 2013 from a global audience of CIOs and IT leaders. Analysis How Does Your IT Organization ...

Analyst(s):   Eric Stegman   |   Linda Hall   |   Jamie Guevara
Research Dec 2017
... This research contains enterprise-level IT spending and staffing metrics, as well as business productivity ratios for the Healthcare Providers vertical industry. Information provided was collected between 2013 and 2017 from a global audience of CIOs and IT Leaders. Analysis How Does Your IT Organization ...

Analyst(s):   Eric Stegman   |   Disha Badlani   |   Shreya Futela   |   Linda Hall
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