... Access Insights Already a Gartner client? Scaling AI from isolated use cases to an AI-enabled sales organization requires a comprehensive roadmap. Use this research across six essential capabilities to guide your sales AI transformation and ensure both ROI and commercial growth. Insights at a Glance ...
Analyst(s): Sandhya Mahadevan | Wendy Butler-Mafuz | Adnan Zijadic | Dan Gottlieb | Bill Yetman | Paul Vignati
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... practices in your organization. CISOs must identify a broad scope of abilities and proficiencies to enhance their cybersecurity strategy, enabling them to be effective in their role and deliver business value to their organization. Increased ransomware attacks and the rise of generative AI (GenAI) give ...
Analyst(s): Dennis Xu | Soyeb Barot | Peter Firstbrook | Kevin Schmidt
... enterprise AI enablement. Executive leaders can evaluate workforce support metrics, which show that only half of employees have clear guidelines for AI use, and even fewer receive formal learning or manager support. This highlights the prevalence of key employee enablement gaps that may influence AI adoption ...
... AI leadership is now a distributed enterprise capability, but high AI leadership effectiveness and enterprise value delivery depend on formalizing one accountable AI leader to orchestrate a distributed network of technical, business, transformation and value-realization leaders. Effective AI leaders ...
Analyst(s): Anthony Mullen | Mike Rollings | Erick Brethenoux
... AI can bring competitive advantages to those who adopt early, but also compound privacy risks, multiply compliance concerns and create legal liabilities. This research helps legal leaders understand the role legal should play in managing AI-related risks, allowing for innovation without undue risk. ...
... accelerating developments in polyfunctional robots, domain-specific language models and autonomous defense. Product and innovation leaders must align their portfolios and roadmaps with the evolving global dynamics, including a shift toward techno-nationalism and incorporating emerging physical AI technologies into ...
... Many CSCOs struggle to demonstrate supply chain AI ROI because they focus on technology implementation and adoption rates instead of measuring AI business outcomes. To realize value from AI, use this framework connecting operating model readiness, AI implementation outcomes, and business impact. Insights ...
... Already a Gartner client? Spatial AI shifts capabilities from static inference to real-world reasoning. Product and innovation leaders developing digital twin, physical AI (robotics, drones, autonomous vehicles, etc.), and related data system solutions must invest in spatial AI to avoid falling behind the ...
... Client Story ISS Facility Services Accelerates AI Readiness with Gartner ISS Facility Services, a global leader in workplace and facility management, faced the challenge of driving large-scale IT transformation while preparing for AI adoption across a complex and diverse workforce. With a need to modernize ...