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Research Jul 2026
... Already a Gartner client? Palo Alto Networks leads AI-driven network security through global partnerships in AI data centers, 5G infrastructure, and IoT fleets. Competitors can close the gap by adopting unified cross-protocol correlation, hardware-edge AI, and autonomous SOC platforms. Overview Analysis ...

Analyst(s):   Mohini Dukes   |   Peter Liu   |   Sylvain Fabre
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Research Aug 2026
... Access Insights Already a Gartner client? Agentic AI is increasingly being used in organizations to improve efficiency and productivity. Technical professionals must leverage Gartner’s guidance to plan, assess, design, select and operate agentic AI solutions. Analysis Research Highlights Gartner Recommended ...

Analyst(s):   Simon Richard   |   William Dupre   |   Chris Jackson   |   Matt Brasier   |   Dennis Xu   |   Joe Antelmi   |   Ventse Derzhitski   |   Georgia O'Callaghan   |   Nat Krishnan   |   Kevin Matheny   |   Lydia Ferguson
Article September 16 2026
... Measure High-Value AI Use Cases AI value depends on more than just technology The organizations that benefit most from AI will evolve management systems, governance and decision architecture to make AI dependable at scale, rather than simply focusing on investing in the latest models. AI adoption is exposing ...
Premium Research Jun 2025
... of South Florida designed an AI enablement program to enhance AI adoption, operational efficiencies and service quality. Higher education CIOs should review how USF embedded GenAI into operations, empowered stakeholders and ensured ethical, appropriate AI use to drive AI change. Case Overview Gartner ...

Analyst(s):   Tony Sheehan
Premium Research May 2024
... use this research to identify platforms that support content creation and content management for personalization at scale, often with the use of generative AI. Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Acquia Adobe Contently CoSchedule Optimizely ...

Analyst(s):   Carlos Guerrero   |   Jeffrey L. Cohen   |   Rene Cizio   |   Nicole Greene
Premium Research Oct 2024
... Generative AI and digital sovereignty are among many new factors that are reshaping how enterprises select public cloud providers. Use this Magic Quadrant to understand how hyperscalers are adapting to new customer demands and determine which providers are right for your business. Market Definition/Description ...

Analyst(s):   Carolin Zhou   |   David Wright   |   Alessandro Galimberti   |   Miguel Angel Borrega   |   Dennis Smith
Premium Research May 2026
... Chief sales officers are stuck in a productivity paradox, with ever-increasing investments in talent, tools and processes delivering stubbornly flat returns. CSOs should leverage AI to break systemic constraints and drive new levels of sales productivity. Insights at a Glance Strategic Planning Assumptions ...

Analyst(s):   Dan Gottlieb   |   George Tobias   |   Betsy Gregory-Hosler
Research Mar 2026
... Gartner client? Despite advances in AI, many customer-facing AI deployments remain limited to issue deflection rather than full resolution and value creation. To increase ROI, service and support leaders should use Gartner’s maturity roadmap to identify and deploy the right AI solution for their organization ...

Analyst(s):   Christopher Sladdin   |   Brett Overbey   |   Daniel O'Sullivan
Premium Research Feb 2026
... In the no-code AI agent space, governance is not just a necessity — it is the ultimate competitive moat. Without enterprise-grade controls, CPOs risk operational chaos, eroded trust, and regulatory penalties, leaving their agent platforms unfit for enterprise scale and vulnerable to aggressive competitors ...

Analyst(s):   Kelli Smith   |   Charanpal Bhogal
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