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Premium Research Sep 2026
... Enterprises that think about AI in IT terms are less able to realize AI’s potential. AI is not another technology deployment problem. Barriers to AI’s business impact extend into the way enterprises think and mobilize for an AI world. Enterprises need to deal with more than new technology or evolve their ...

Analyst(s):   Mark McDonald
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Research Aug 2026
... Insights Already a Gartner client? New AI solutions make HR leaders feel like they are one purchase away from seeing AI value. Reality is that CHROs often dilute AI returns and extend time to value by overinvesting in hype-driven solutions. Learn how to build an AI investment portfolio to drive faster ...

Analyst(s):   Bestin Samuel   |   Lydia Wu   |   Alex Chertoff   |   Alex Chertoff
Research Oct 2026
... platform brokers enable CSPs to monetize B2B AI services and capture enterprise AI spend that might otherwise accrue to third-party AI vendors. CSP CIOs should extend prompt routing into real-time convergent charging to secure their role in the enterprise AI value chain. Overview Strategic Planning Assumption ...

Analyst(s):   Mounish Rai   |   Radu Miclaus   |   Pablo Arriandiaga
Premium Research Jun 2026
... In the AI gold rush, your product’s best “prospecting” tool is TRiSM. Products that do not address buyers’ security, risk and privacy concerns will be uncompetitive in the market. Insights at a Glance Strategic Planning Assumption Issue Impact Implications Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Marissa Schmidt   |   Brandon Medford
Premium Research Jun 2026
... Tomorrow’s success will be shaped by how organizations innovate, redefine identities, and protect and advance value. In response, CFOs must shape their organizations’ AI strategies by proactively adapting their leadership styles to align with shifting board risk appetites, as a static approach stalls ...

Analyst(s):   Janel Everly
Premium Research Nov 2025
... AI agents introduce novel, rapidly escalating security and operational risks. CIOs must establish robust governance frameworks, foster cross-enterprise collaboration, implement new AI solutions, and monitor agent activities to ensure they align with the organization’s intentions, all while cultivating ...

Analyst(s):   Avivah Litan   |   Rajesh Kandaswamy
Research Oct 2026
... requirements will shift from model oversight to decision accountability, achieved via decision provenance. Tech providers that lack decision provenance in their AI governance stack by the end of 2027 risk chasing competitors and losing market share. Overview Strategic Planning Assumptions Analysis Gartner Recommended ...

Analyst(s):   Kevin Quinn
Premium Research Oct 2026
... on emerging trends Government CIOs must prepare for the flood of service requests that always-on agents will enable. OpenAI’s dots put accessible AI agents in constituents’ hands and are an opportunity to expand government digital services, but this accessibility also threatens to overwhelm those services ...

Analyst(s):   Whit Andrews   |   Mike Shevlin   |   Ripley Hunter   |   Robert Stoneman
Premium Research Sep 2026
... Outdated leadership success criteria are a liability in AI-enabled organizations, undermining adoption, ROI, and team effectiveness. CHROs must redefine leadership success criteria by assessing leaders’ ability to think beyond linear progress, apply algorithmic judgment, and lead with a human-centered ...

Analyst(s):   Colleen Adler
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