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Research May 2026
... of OpenAI’s “Deployment Company,” backed by over $4 billion from firms like TPG, Brookfield, and Bain, signals a meaningful shift in where value accrues in enterprise AI. The market is moving beyond model access and experimentation into a phase defined by deployment, integration, and operationalization ...

Analyst(s):   Kumar Dhir
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Research Aug 2026
... Access Insights Already a Gartner client? Self-improving AI will shift AI products from fixed capabilities to systems that improve through increasingly automated development processes. Every product leader must redesign product architectures for automated self-improvement to turn user interaction directly ...

Analyst(s):   Arnold Gao   |   Hao Yin
Premium Research Aug 2026
... As standard general liability insurance policies drop AI coverage, TSLs must deploy agent management platforms to help clients secure affirmative AI insurance, manage risk, and control agent sprawl. AMPs are not a “nice to have,” they are a necessity. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Kimberly Harris-Ferrante   |   Tom Coshow
Premium Research Nov 2025
... The rise of AI agents will democratize automation, empowering workers to independently create and manage agents. IT must become an agent-enabler, providing curated toolkits, standards, policies, and guardrails to prevent agent sprawl, ensure security, and avoid being labeled a bottleneck. Gartner Research ...

Analyst(s):   Rajesh Kandaswamy   |   Jason Wong
Research Sep 2026
... Access Insights Already a Gartner client? Most AI initiatives will fail to scale as they are purely defensive, focused on cutting costs and automating legacy operational workflows, to keep pace with the market. Product leaders should leverage AI to transform legacy industry operations and capture entirely ...

Analyst(s):   Ethan Cai
Research Oct 2026
... Already a Gartner client? Classifying AI agents by core capability reduces redundancy and capability misalignment, while calibrating autonomy against risk establishes governance as a trust enabler. Product leaders must use a strategic, two-dimensional operating model for AI agent deployments to maximize enterprise ...

Analyst(s):   Aakanksha Bansal
Premium Research Apr 2026
... trends Anthropic's Claude Mythos Preview model and Project Glasswing coalition collapse the cost of finding vulnerabilities in widely used code. Software engineering leaders must invest in remediation throughput now, regardless of access to Mythos. Overview Gartner Recommended Reading Evolving Insights History ...

Analyst(s):   C.A. Swan   |   Jim Scheibmeir
Research Nov 2020
... Gartner client? Despite 2020 being a difficult year, many emotion artificial intelligence technology providers continued to develop new use cases by applying AI to COVID-19-related issues. 2021 will see more emotion AI technologies in customer experience enhancement, fraud detection, ad testing and entertainment ...

Analyst(s):   Annette Zimmermann
Announcement November 10 2021
... expiration.” In its fourth year, the Healthcare Supply Chain Top 25 Masters recognizes sustained supply chain leadership in healthcare. To be included, those health systems must have attained top 5 composite scores in any seven of the last 10 years. “Mayo Clinic and Intermountain Health Care sustained their ...
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