... How an organization incorporates AI into its business and into specific jobs plays a critical role in the employee value proposition. CHROs who transparently address how AI enhances the employee experience put their organizations in the best position to win key talent. Insights at a Glance Issue Impact ...
Analyst(s): Brittany Cook | Scott Young
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Bank CIOs can gain an edge by adopting advanced data analytics and AI to transform debt recovery. This research provides grounding in early default warning and collections innovations for CIOs as they assess solutions for minimizing loan loss. Insights at a Glance Issue Impact More Detail Contributors ...
... The narrative that AI will replace BI is structurally flawed. Conversational analytics adoption is widespread, yet most organizations also continue expanding traditional BI assets. Context pioneers move in the opposite direction, effectively reducing reliance on dashboards and reports. Insights at a ...
... This AI briefing examines three important updates: market consolidation inAI-ready data infrastructure, IBM’s new Red Hat AI Inference service, and Microsoft’s DELEGATE-52 research on systemic agentic AI vulnerabilities. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner ...
Analyst(s): Shubhangi Jena | Auria Asadsangabi | Lucas Kobat
... productivity gains on generative AI (GenAI) investments. Interest in GenAI investments is growing across the C-suite, with GenAI being deployed by a reported 72% of supply chain organizations — but most are experiencing middling results for productivity and ROI. Simply increasing or decreasing AI investments is ...
... All CMOs face AI transformation challenges, but not the same ones. Analysis of Gartner client consultations with marketing leaders reveals six recurring types of obstacles. CMOs who want to accelerate progress must identify these obstacles early, create visibility, and act on them systematically. Insights ...
... Access Insights Already a Gartner client? Voice AI agents run on different underlying voice technologies, each with distinct latency, control, and guardrail trade-offs. Software engineering leaders must choose the option that fits each use case’s requirements. Overview Strategic Planning Assumption ...
... CEOs and CFOs are cutting their SaaS budgets in the false belief that purchased applications can all be replaced with AI-developed in-house versions. Instead of capitulating, application leaders should use data-backed best practices to establish a measured, purposeful application strategy. Insights at ...
Analyst(s): Meghna Joshi | Tad Travis | Tristan Iles
... scaling Agentforce agents. This research identifies the most critical unexpected architectural patterns and outcomes when deploying and scaling AI agents in Salesforce and what to do about them. Overview Analysis Recommendations Conclusion Gartner Recommended Reading Gartner Insights Abstract ...