... business value as rapid operating model changes collide with changing purchase behaviors. Use this research to navigate the digital maturity gap and align AI capabilities with insurance agent-assisted customer journeys and the future of agentic insurance. Insights at a Glance Issue Impact More Detail Contributors ...
Analyst(s): Alan Lopez | Ross Cosner
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... Access Insights Already a Gartner client? Technology drives innovation. Economics drives markets. In 2Q26, economic factors are initiating an AI inflection from build out to earn out. While infrastructure investments will continue, the context of those investments is creating opportunities and challenges ...
Analyst(s): Matthew Brown | Raymond Paquet | Bill Ray | Errol Rasit | Adrian Lee | Christy Ferguson | Eric Goodness | Radu Miclaus | Chrissy Healey | Robert Brown | John Lovelock | Patrick Connaughton | Clifton Gilley | Mark McDonald
... In today’s world, organizations without an AI leader will struggle to survive. Realizing the full potential of AI-driven transformation across business units and functions requires an AI leader — a transformative role that blends business acumen, strategic insight and technological expertise to effectively ...
Analyst(s): Erick Brethenoux | Birgi Tamersoy | Mike Rollings
... Optimize your AI budget by understanding functional spending trends, balancing investments across defend, extend, and upend categories, and targeting clear outcomes like productivity to maximize return on investment. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights ...
Analyst(s): Moutusi Sau | Kristen Richardson | Tina Nunno | Birgi Tamersoy | Whit Andrews
... Healthcare providers are expected to accelerate digital transformation in response to continual disruption and uncertainty. This research highlights DHPs as the foundational approach to give CIOs the agility to respond to new business drivers and release the value from their existing IT investments. ...
... Access Insights Already a Gartner client? Plateauing foundational AI skills in finance threaten the investments that CFOs continue to make inAI. Real impact comes from shifting to AI skill building that embeds learning in critical workflows, forces progression beyond the use of entry-level tools and ...
... Leaders responsible for AI need a structured way to detect, measure, and remediate drift in agentic systems. Use this checklist to monitor agent performance, maintain compliance and governance, and ensure continued alignment with business objectives over time. When to Use Directions for Use Gartner Recommended ...
... CSCOs face growing pressure to scale AI, yet most supply chains remain stuck in pilots due to poor data quality, limited organizational readiness, and integration challenges. This presentation provides a practical roadmap to govern data, prepare teams, and prioritize AI investments that scale value. Overview ...
... As the AI markets enter a consolidation and optimization phase, value won’t disappear; it will be redistributed. Ecosystem fragmentation and increased scrutiny will shift advantage to providers that consolidate, absorb, and optimize, capturing control, expanding margins, and taking share. Insights at ...