... Access Insights Already a Gartner client? Retail AI scale is constrained by fragmented legacy architectures and siloed data. To successfully compete in the AI vendor race, product leaders must prioritize high-value use cases and layer GenAI/agentic capabilities onto proven ML workflows to generate repeatable ...
Analyst(s): Hanna Karki | Sandeep Unni
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... Access Insights Already a Gartner client? Employee anxiety is at an all-time high; AI and cost pressures are driving concerns about job security. Managers must play a critical role in mitigating this anxiety and helping employees navigate disruption by stabilizing and challenging teams to embrace role ...
... expectations, CFOs are increasing AI budgets by an average of 15% to 16%, with 92% planning expansions. However, finance leaders face critical misalignments that threaten to choke the value of these investments prematurely. Over half of enterprises (54%) are funding AI initiatives by cutting SG&A headcount ...
... Model Enhancement Data Access and Preparation Business Activity Monitoring Advanced Process Analysis Task Mining Process Orchestration Execution Generative AI Process Discovery Process Comparison, Analysis and Validation Automation Opportunities Digital Transformation Enterprise Application Modernization ...
Analyst(s): David Sugden | Tushar Srivastava | Marc Kerremans
... To overcome frontline skepticism and scale agentic AI, CIOs in field service provider (FSP) organizations must build cross-team confidence. This research uses real-world examples across three levels of AI autonomy to identify entry points that deliver measurable value while trust and readiness grow. ...
... share responsibility for managing enterprise risk, particularly risks that originate in or manifest through the workforce. In 1H26, CHROs should prioritize four emerging risks: agentic AI, AI-driven skills loss, decline in employee productivity, and a low-growth economy. Insights at a Glance Issue Impact ...
... As banks extend investment into AI, pressure to turn investments into returns through workforce reduction grows. But careless cuts risk talent pipelines and the future of the bank. Leading banks recognize and avoid this trap through strategic changes in workforce planning. Insights at a Glance Issue ...
... a quick and easy way to explore key data from the 2026 Gartner CMO Spend Survey. In just a few clicks, CMOs can access bespoke budget benchmarks from Gartner’s must-have marketing survey. Dive deeper into the data with AI investment and multichannel analysis. When to Use Gartner Insights Abstract ...
... Gartner Survey Shows AI and Contract Analytics Are Urgent Priorities for General Counsel STAMFORD, Conn., October 1, 2025 Survey Reveals a Focus on AI Adoption, Skills and Risks, as well as the Rapidly Evolving Legal and Regulatory Environment Artificial intelligence (AI) and contract analytics have ...