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Premium Research Nov 2025
... GenAI is compelling CAEs to pinpoint the specific skills auditors need to use this technology. This research identifies the critical GenAI skills specific to audit, equipping CAEs with a foundational framework to define clear GenAI skills expectations and prioritize team learning. Gartner Research ...

Analyst(s):   Ella Yi   |   Maria Wahlstrom
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Premium Research Oct 2025
... Application architects are increasingly tasked with driving generative AI (GenAI) adoption, requiring employee enablement skills often outside their comfort zone. Gartner’s ADOPT framework positions community as a key driver for bridging these adoption gaps and achieving improved utility. Overview Problem ...

Analyst(s):   Melinda Morales
Research Aug 2024
... Research Already a Gartner client? The ever-changing artificial intelligence landscape demands AI resources who combine deep technical expertise and domain knowledge. Here, we define the core and additional AI skills and responsibilities, thereby helping AI leaders to effectively staff their teams. Overview ...

Analyst(s):   Carlie Idoine   |   Shubhangi Vashisth   |   Souparna Palit   |   Scott Clendaniel
Premium Research Sep 2025
... This comparison plots 20 of the most prominent use cases for generative AI in public safety against value and feasibility. Technology leaders in public safety can use this to start strategic conversations to guide investment decisions in this technology and achieve their desired mission outcomes. Overview ...

Analyst(s):   Michael Brown   |   Mike Shevlin
Premium Research Sep 2025
... This assessment plots 20 of the most prominent use cases for generative AI in the investment services industry against value and feasibility. Investment services CIOs can use this to start strategic conversations to guide investment decisions in this technology. Overview How to Use Use-Case Scoring Breakdown ...

Analyst(s):   Priyanka Shukla   |   Chuck Thomas
Premium Research Mar 2024
... Here, we identify 15 generative artificial intelligence use cases that benefit infrastructure and operations. I&O leaders should use this Tool to assess how such use cases can increase I&O-related key performance indicators and market maturity in supporting chosen use cases. Gartner Research ...

Analyst(s):   Alessandro Galimberti
Premium Research Sep 2025
... plots 14 of the most prominent use cases for generative AI in government contact centers against value and feasibility. CIOs responsible for a government call or contact center can use this to start strategic conversations and guide investment decisions in this technology. Overview How to Use Use-Case ...

Analyst(s):   Dean Lacheca
Webinar On-Demand
... actions to help you achieve your goals. •Identify how GenAI and AI differ, and why you should care •Learn how IT leaders can best communicate the business value of AI and GenAI •Discover AI and GenAI use cases across banking, healthcare and manufacturing Return to this web page to watch the webinar. ...

Analyst(s):   Moutusi Sau   |   Jeff Cribbs   |   Alexander Hoeppe
Premium Research Sep 2025
... Generative AI and agentic AI are at an inflection point as more pilots turn into large-scale deployments. Using data from Gartner’s 2025 GenAI and Agentic AI in Enterprise Apps Survey, this report helps leaders understand the opportunities and challenges of AI adoption across their apps portfolio. Overview ...

Analyst(s):   Craig Roth   |   Max Goss   |   Clarissa Sargeant   |   Matt Cain
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