... Access Insights Already a Gartner client? Gartner defines AI agent management platforms (AMPs) as centralized software platforms that manage AI agents independent of where they are deployed. These platforms enable organizations to oversee both custom-built and marketplace-acquired agents. They provide ...
Analyst(s): Gilbert van der Heiden | Lucas Kobat | Max Goss | Andrei Razvan Sachelarescu
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... announced advancements to Slackbot that pivot Slack into an AI workhub for operational collaboration. However, Slackbot is a feature of Slack and is heavily dependent on Agentforce, making it less competitive compared to popular enterprise AI assistants. Overview Contributors Gartner Recommended Reading ...
Analyst(s): Joe Mariano | Simon Whight | Jason Wong | Mike Gotta
... Access Insights Already a Gartner client? Agentic AI and “vibe coding” have polarized CXO perspectives on AI’s value — oscillating between overconfidence and skepticism. This research note gives CIOs a practical roadmap to bridge CXOs’ literacy gap through hands-on co-creation, turning abstract theories ...
Analyst(s): Greg Li | Carolin Zhou | Bin Li | Owen Chen
... banking from one-time projects to continuous, outcome-driven modernization. Vendors must align GTM and product strategies around modular architectures, AI-driven migration and operating expenditure pricing to support a bank’s ongoing modernization strategies. Insights at a Glance Issue Context Impact Brief ...
Analyst(s): Kristy Waterhouse | Ali Merji | Jeff Casey | Mary Yan
... Access Insights Already a Gartner client? Gain-share AI partnerships are emerging as a notable feature in value-driven engagements. This note provides clear execution guidance to help IT sourcing, procurement and vendor management leaders structure contracts, governance and incentives to link vendor ...
Analyst(s): Luis Pinto | Matt Baldino | Sundar Viswanathan
... Already a Gartner client? AI technology is redefining the scope and responsibilities of CPOs and their teams, creating an inflection point in the value that product management delivers. CPOs must reconstruct their product organizations to fully capture the opportunities AI provides to improve speed, ...
... adoption of new technologies. Each supercycle has its own rules and ways of working. Providers playing by the old rules put themselves at a disadvantage in the AI race. Why This Matters Blind Spots What’s Around the Corner Questions You Should Be Asking Gartner’s Positions Your Journey as a Tech General Manager ...
... instrumenting operational telemetry, and selectively applying AI to detect emerging risk patterns, CIOs can intervene earlier and maintain control of integration outcomes. Insights at a Glance Impact Actions How to Control IT Integration in M&A With Real-Time KPI Scorecards Success Measures Gartner Recommended ...
Analyst(s): Mark Carroll | Kevin Bowling | James Anderson
... Use AI to innovate and improve the responsiveness, effectiveness and availability of core ITSM services Outcome Suggested Partners Featured Resource Step 1 Step 2 Step 3 Gartner Insights Abstract ...