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Premium Research May 2020
... hasn’t yet made a material difference to financial results in most enterprises, but boards of directors still expect it to be influential. CIOs should propose digital technology investments that address the board’s top business challenges in 2020. Overview Introduction Analysis Gartner Recommended Reading ...

Analyst(s):   Partha Iyengar   |   Juergen Weiss   |   Jorge Lopez
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Premium Research Jul 2026
... tool to survey employees about the pain points and frequency of common legal and compliance workflows to link top opportunities for efficiency gains to AI and technology capabilities. When to Use Directions for Use Gartner Insights Abstract ...

Analyst(s):   Maesea McCalpin
Premium Research Apr 2026
... investment in AI, only 27% of executives say their organization has a comprehensive AI strategy to maximize value, and just 20% believe their workforce is AI-ready.1 This means AI investment alone is not enough. Without a clear AI people strategy, organizations risk underdelivering on AI’s promise. True ...

Analyst(s):   Diana Sanchez
Premium Research Oct 2026
... The AI security ecosystem continues to recenter as earlier products collapse into features, new models and agentic harnesses are released, and customer AI use cases expand. Product leaders who identify centers of gravity for AI demand and value concentration have a rare opportunity to shape security ...

Analyst(s):   Tuong Nguyen   |   Evan Zeng   |   Walker Black   |   Tarun Rohilla   |   Marissa Schmidt   |   Alfredo Ramirez IV   |   David Senf   |   Mark Wah
Premium Research Jul 2025
... AI-focused protocols like Model Context Protocol and Agent2Agent are creating both excitement and confusion in the AI developer community. Software engineering leaders should adopt MCP for context-oriented use cases and hold off evaluating interagent-oriented protocols until adoption is more widespread ...

Analyst(s):   Aaron Lord   |   Gary Olliffe   |   Keith Guttridge   |   Andrew Humphreys
Client Story April 16 2026
... value propositions for clients in a competitive landscape. Strengthened executive decision-making and overall market positioning for Wipro’s Digital Workplace Services. By leveraging Gartner’s expertise, Wipro continues to lead the way in digital workplace transformation and AI-driven innovation, delivering ...
Premium Research Aug 2026
... Data observability tools now incorporate AI capabilities that vendors describe as “agentic.” However, without a shared definition of the term, buyers cannot effectively compare these capabilities among vendors. Data architects should evaluate the autonomy of these capabilities and determine where human ...

Analyst(s):   Prudhvi Bade
Premium Research Sep 2026
... Board members on their approaches to automating activities across the source-to-pay (S2P) areas, focusing on the suppliers and platforms they use for AI-enabled innovation. Overview Summary of Results Survey Results Detail Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Article December 15 2025
... versatile “T-shaped” professionals needed to adapt to evolving demands, especially as emerging technologies like generative AI continue to transform marketing. No. 3: The right operating model In evaluating marketing department operating models, including hybrid models, weigh the balance between: Insourcing ...
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