... Already a Gartner client? AI is transforming technology skills and roles and obsoleting traditional upskilling and reskilling approaches in favor of new-skilling. Service providers that boldly embrace the substantial business opportunity new-skilling offers will dominate in the AI services race and outpace ...
Analyst(s): Craig Lowery | Gunjan Gupta
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... client? Digital platform vendors (e.g., ERP, ITSM, CRM) are implementing data models and AI optimization to expose business process inefficiencies and identify optimization opportunities. CIOs can exploit these AI-enabled platform capabilities to achieve new levels of outcomes and performance. Insights ...
... As AI reshapes how entry-level and early-career marketers learn and build experience, CMOs are grappling with how to build the next generation of marketing talent. This research explains how CMOs should hire and develop junior talent against the backdrop of AI. Insights at a Glance Strategic Planning ...
... FMCG companies are piloting agentic AI across the supply chain, digital commerce, manufacturing, and commercial operations, but the value achieved remains limited. Use this research to prioritize high-impact use cases to guide CIOs and AI leaders toward scalable adoption and ROI. Overview How to Use ...
... Use this data interactive to explore the top AI use cases across the workforce. Executive leaders can use these benchmarks to move beyond tracking hours saved and instead drive diverse AI utilization to boost productivity and close the adoption gap among individual contributors. Data Insights Directions ...
... Access Insights Already a Gartner client? Agent management platforms manage AI agents independent of where they are deployed. Enterprise desire to control agent sprawl as platforms and deployments grow is driving this immature market. Technical professionals must avoid these pitfalls when evaluating ...
... Podcast: Pace Yourself in the AI Races In this episode of ThinkCast, we’re sharing the unique Gartner view on how CIOs and other IT executives can set their own pace in the AI innovation races — whether it's leading the charge, following trailblazing vendors or embracing the transformative influence ...
... Insights Already a Gartner client? Physical AI is evolving the role of software engineering to engineer systems that sense, decide, act and continuously observe the physical world. Software engineering leaders must prepare for the next technology disruption as physical AI becomes a reality. Overview Strategic ...
Analyst(s): Manjunath Bhat | Wei Jin | Nabeeha Ahmed | Annie Hodgkins
... Access Insights Already a Gartner client? To realize AI’s potential to defend and strengthen brands, CMOs must move their teams from rendering branded assets to applying brand positioning context across content operations. Use feedback from public AI systems to guide brand-aware agents to reinforce desired ...