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Research Apr 2026
... client? Agentification with AI is about judgment, not automation. CIOs must resist blanket AI-first deployment across all business work and instead introduce agents only where decision complexity justifies autonomy, after accountability and risk management have been engineered in from the start. Insights ...

Analyst(s):   Neil Osmond   |   Stewart Buchanan   |   Sarah Watt
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Premium Research Apr 2026
... forward-deployed engineers” as a distinct, paid services offering, positioning them as a fast track for delivering AI solutions. What actually sets true FDEs apart isn’t just their role in delivery, but their impact on the product itself. Insights at a Glance Strategic Planning Assumption Issue Impact ...

Analyst(s):   Ron Burns   |   Jim Hare
Research Apr 2026
... client? As AI plays a larger role in service and support, leaders cannot outsource responsibility for service AI outcomes to IT or anyone else. This note guides leaders in building a service operating capability that owns the roadmap and manages AI in production in partnership with IT and central AI teams. ...

Analyst(s):   Daniel O'Sullivan   |   Brady Holbrook
Premium Research May 2025
... AI is widespread, with numerous interconnected AI systems contributing to business value and results. However, AI systems are susceptible to cognitive impairments. When these systems work together, such impairments can collectively lead to significant business failures. AI therapists are the solution ...

Analyst(s):   DD Mishra
Research Jun 2026
... client? AI is rapidly surpassing the ability of humans to be in the loop as a checkpoint for actions executed by agents. AI-led oversight of all domains is the single most important topic that governance and cybersecurity leaders will face over the next five years, increasing their risk as AI technology ...

Analyst(s):   Daryl Plummer
Premium Research May 2026
... Most CIOs are using AI to run the business better. The best ones are using it to run a different business. CEOs are investing heavily in AI and geographic expansion, but outdated business and operating models threaten success. CIOs can use this research to focus AI funding on growth and execution. Insights ...

Analyst(s):   David Furlonger   |   Brook Selassie
Premium Research Oct 2026
... emerging trends AI leaders should evaluate Mistral Large 4, or “Le Chonk,” as a credible Western open-weight option to diversify model portfolios and advance sovereign AI, while validating workload-specific performance, cost, licensing and operational requirements before deployment in critical scenarios ...

Analyst(s):   Birgi Tamersoy   |   Ahmed Abushomi   |   Chirag Dekate   |   Jaiguru Thevar   |   Jeremy D'Hoinne   |   Cory Decker
Premium Research Aug 2026
... An analysis of 3,700+ innovations from the past three years reveals the ways in which organizations are adopting AI and agentic AI to restructure workflows. To maximize ROI and improve new technologies’ effectiveness, CIOs should benchmark their organization against these large-scale innovation trends ...

Analyst(s):   Faith Adams   |   Lachezar Manasiev
Article January 20 2026
... the correct spacing. Please also take care not to delete the grey line below the copy in each Article Text while you are editing in your content, only the one marked "LAST FAQ ITEM" should remain without the grey line. AI project prioritization FAQs How many AI initiatives should CxOs pursue for financial ...
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