... AI plays an increasingly critical role in document management. Enterprise application leaders must factor document management into their decision making and decide whether an AI-enabled document management platform or a combination of third-party specialist tools will deliver the best solution and return ...
Analyst(s): Tim Nelms
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... As the healthcare industry races toward interoperability compliance and mastery, a new class of vendor is providing robust integration and interoperability capabilities and services. Healthcare CIOs can use this guide to understand the new health data management platform market. Overview Market Definition ...
... Customers increasingly use AI agents to discover, compare, negotiate, purchase and troubleshoot communications services. CSP CIOs must redesign engagement, commerce and service capabilities to remain differentiated, transactable, and ultimately competitive in multimodal AI-powered customer journeys. ...
Analyst(s): Maria Marino | Susan Welsh | Christopher Sladdin
... Access Insights Already a Gartner client? Between 2026 and 2030, over $40 billion in software revenue will be exposed to agentic arbitrage. Tech providers need to get ready now and understand how AI creates new business value — those who cling to old and current assumptions will lose out. Overview Strategic ...
Analyst(s): Dennis Gaughan | Amarendra . | Chris Pang
... Market hype touting AI agents as “digital employees” fuels anxiety and unrealistic expectations, ignoring critical gaps in technical reality, management practices and cultural nuances. AI leaders must manage a spectrum of AI work resources and build AI readiness over headcount replacement. Insights at ...
Analyst(s): Erick Brethenoux | Helen Poitevin | Lacy Lei | Wei Jin
... Access Insights Already a Gartner client? The U.S. AI Action Plan presents a unique and urgent opportunity for service providers to enter or expand in the federal market. Acting now — through AI governance, cybersecurity, agency engagement, and partnerships — positions tech services leaders to secure ...
... The convergence of market dynamics, healthcare ecosystem transformation and technological innovation is forcing life science organizations to reimagine their customer engagement strategies. CIOs should use this Market Guide in identifying CRM solutions that align to their strategic vision and goals. ...
... Access Insights Already a Gartner client? This document provides strategies for forming fusion teams to enhance AI adoption in government sectors, focusing on disrupting the status quo, overcoming siloed strategies, and modernizing legacy systems. Insights at a Glance Impact Actions Cautions How to Execute ...
... service providers — both full-service and pure-play firms — based on their capacity to construct innovative digital products using design, artificial intelligence, and complementary technological expertise. IT procurement leaders can leverage this research to evaluate and shortlist potential service partners ...
Analyst(s): Jaideep Thyagarajan | Nathan Davie | Ryan McKinney