... Treating all custom-built AI agents the same regardless of autonomy and scope will be the primary driver of AI agent failure in the enterprise. Software engineering leaders must implement autonomy-level validation gates and classify custom-built AI agents by their highest intended autonomy level. Gartner ...
Analyst(s): Shiva Varma
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... AI agents create continuous and opaque cost exposure. Software engineering leaders must embed FinOps into AI agent design and operations to monitor cost, behavior, and value in real time. This research explains how FinOps enables continuous optimization, financial accountability, and scalable autonomy ...
Analyst(s): Bill Blosen | Aaron Harrison | Deacon D.K Wan | Tigran Egiazarov
... Agentic AI is reshaping work and disrupting traditional workforce models. To enable a hybrid human-AI agent workplace, CIOs must partner across functions, redefine accountability, and embed cross-functional expertise. Gartner has identified practical innovations for leaders to accelerate this transformation ...
... AI has become an enterprise economic system. Without one role unifying demand, sourcing, cost and value, AI spend will fragment, risks will spike and ROI will collapse. CIOs must establish an AI value orchestrator now to ensure strategic governance and maximize AI investments. Insights at a Glance Strategic ...
Analyst(s): Sundar Viswanathan | Hannah Decker | Stephen White
... AI agents are poised to act on behalf of organizations with ecosystem partners. Success will depend on interoperability standards being defined now. CIOs and AI leaders must shape these rules as they emerge, or get access, trust and control constraints imposed by vendors, regulators, and stronger partners ...
... AI can enhance almost any business process, but successful AI investments start with business value, not technology. CIOs need to determine which outcomes warrant investment before committing funds and purchasing tools. After all, improving a low-value activity might bring efficiency, but not necessarily ...
Analyst(s): Stephanie McReynolds | Lauren Wheatley | Robert Naegle | Chris Ganly | Jan-Martin Lowendahl
... to understand. For example, the EU's Artificial Intelligence Act introduces a common regulatory and legal framework for the development and usage of AI, which builds on the fundamental rules laid down in the GDPR. Compliance with the EU AI Act requires changes to AI governance and oversight, risk assessment ...
... anticipated aggressive fraud enforcement environment under the DOJ’s National Fraud Enforcement Division, and the implications of surging investment in legal AI technologies. Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Abbott Martin | Rithika Lanka | Alissa Lugo