... Access Insights Already a Gartner client? Unless CHROs strengthen the human dimension of work, AI-led growth can’t be unlocked with the prevalent gaps in skills, understanding and experiences. CHROs can use this guide to identify the right resources and build a human‑powered enterprise to drive stronger ...
Analyst(s): Kimberly Shells
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... Access Insights Already a Gartner client? D&A leaders play a critical role in closing the gap between AI-driven potential and the cost and trustworthiness risks that determine value realization. Gartner’s seven themes empower leaders to navigate rapid change, mitigate hidden risks and capture value across ...
... World models are gaining attention for their potential to enhance AI agents, which demand adaptive simulation capabilities to more efficiently interact with complex, dynamic environments. Our insights will help AI leaders understand the technical landscape, top use cases and risks associated with this ...
... Access Insights Already a Gartner client? To govern mission-critical AI agents, governance must shift from reactive to proactive. Heads of EA must direct the deployment of coded guardrails that digitally secure agentic systems from tarnishing brand reputation, breaking laws or bankrupting the company ...
... Education CIOs can use this assessment tool to prioritize “likely wins” and identify “calculated risks” that create differentiation and focus agentic AI investments on initiatives with the greatest potential for measurable business value and return. Overview How to Use Use-Case Scoring Breakdown Gartner ...
... Retail CIOs can implement an agentic AI strategy with confidence by leveraging this use-case assessment. Cut through the noise to prioritize “likely wins” and identify “calculated risks” that create differentiation for clear business value. Overview How to Use Use-Case Scoring Breakdown Pipeline Gartner ...
... Access Research Already a Gartner client? The CRM market is shifting fast, with key changes in 2026 through 2027 transforming vendors into proactive “systems of action.” New AI-powered platforms from ServiceNow and Microsoft challenge incumbents like Salesforce, forcing all sales-tech players to adapt ...
Analyst(s): David Yockelson | Doug Bushée | Andrew Miljanovski | Alastair Woolcock
... depend on is ready. Enterprise application leaders must harden execution, governance, and accountability across CRM automation before scaling agentic AI. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Adam Briggs | Arthur Villa | Ilona Hansen | Mike Levisay
... offers embedded conversational tools and standalone agentic automation. This guide helps heads of enterprise applications navigate Mistral’s enterprise AI assistant by providing an overview of its key capabilities and shortcomings, as well as recommendations for its use. Insights at a Glance Strategic Planning ...
Analyst(s): Irina Guseva | Tushar Srivastava | Stephen Emmott