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Premium Research Jan 2024
... Healthcare providers are launching health equity programs to identify and address health disparities, yet struggle to meet SDOH needs. CIOs can use this research to learn how NYC Health + Hospitals developed a digital solution to address patients’ housing needs. Gartner Research ...

Analyst(s):   Mandi Bishop   |   Veronica Walk
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Premium Research Nov 2025
... OpenAI signed a definitive agreement to extend their partnership that maintains continuity to the relationship but provides new opportunities to both. AI leaders should understand the covenants of this agreement and its long-term implications for them. Gartner Research ...

Analyst(s):   Arun Chandrasekaran   |   Eric Goodness   |   Matt Cain   |   Jim Hare   |   Jason Wong
Research Jul 2025
... Access Research Already a Gartner client? Core requirements of SASE implementations will substantially change due to four external forces: the rise of AI, geopolitical risks, security platform expansion and evolving threats. Cybersecurity and I&O leaders must make strategic moves to avoid reduced SASE ...

Analyst(s):   Neil MacDonald   |   Andrew Lerner   |   John Watts   |   Charanpal Bhogal
Research Nov 2025
... Access Insights Already a Gartner client? Concrete cybersecurity AI advancements are delivering quantifiable benefits and continue to expand into new areas of cybersecurity. In order to capitalize, cybersecurity products need to demonstrate tangible operational value to differentiate and drive revenues ...

Analyst(s):   Ruggero Contu
Announcement October 26 2026
... use AI agents with minimal human involvement in IT operations, up from nearly 0% in 2026. “AI agents are driving a shift from reactive, human-in-the-loop operations to proactive, human-on-the-loop operations,” said Forest. “Heads of I&O who fail to restructure their organization around agentic AI risk ...
Research May 2026
... Access Insights Already a Gartner client? Exit terms are crucial for SaaS, AI, and agentic AI solutions due to deeper integration and increased reliance on proprietary data and models. IT sourcing, procurement, and vendor management leaders must ensure contracts define IP and data ownership, and guarantee ...

Analyst(s):   Hannah Decker   |   Yanni Karalis
Conference Highlight October 16 2023
... Scheibenreif and Mary Mesaglio explored how CIOs can meet these questions head on to stay out in front in this new era of human-machine relationships. Key Takeaways “AI – and especially generative AI – is part of a larger shift in how humans and machines interact. Machines are evolving from being our tools to becoming ...
Premium Research Feb 2026
... gap as AI rapidly transforms marketing, with most still lacking the necessary skills and strategic mindset to adapt. Proactively developing skills and harnessing AI as a growth enabler are essential not only to maintain credibility and influence but also to reestablish strategic relevance in an evolving ...

Analyst(s):   Lizzy Foo Kune
Announcement August 26 2026
... platforms designed to help organizations use AI safely, responsibly, and in line with regulations. AI application security will remain the largest spending category in 2027, forecast to reach almost $851 million, followed by AI usage control at $749 million. However, AI usage control will experience the largest ...
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