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Research May 2026
... Gartner client? Unclear demonstration of software engineering value leads to underinvestment in AI engineering tools and missed opportunities to deliver a competitive advantage. CIOs must leverage OKRs and ODMs in concert to offer both a narrative and evidence to continuously assess and showcase engineering ...

Analyst(s):   Akis Sklavounakis   |   Annie Hodgkins
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Premium Research Mar 2025
... HR investments in AI are a top priority for many organizations, but the maturity and capability of solutions often fail to meet expectations. This video offers CHROs insight into AI in recruiting, virtual assistants and skills data. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Helen Poitevin
Premium Research Sep 2025
... Government CIOs face challenges implementing AI solutions in an evolving regulatory environment. This research delivers Gartner insights and practical guidance for governments developing or adopting AI policy. Insights at a Glance Issue Context Impact Brief Gartner Recommended Reading Gartner Research ...

Analyst(s):   Ripley Hunter   |   Dean Lacheca
Premium Research Apr 2026
... Microsoft released three proprietary AI foundation models for speech, voice, and images — strategically reducing its reliance on OpenAI, which also collaborates with its competitors. This marks a pivotal shift toward strategic independence in the rapidly evolving AI landscape. Product leaders should continue ...

Analyst(s):   Jim Hare   |   Kiumarse Zamanian
Research Mar 2026
... Heads of enterprise architecture must show leadership in using AI to enhance EA delivery. Use this guide to select, measure, and communicate metrics for how EA uses AI to drive revenue, cost, and risk outcomes. Use these metrics examples, aligned to 10 AI-enabled EA use cases, to communicate value. Insights ...

Analyst(s):   Alana Nolan
Premium Research Feb 2024
... Specialized AI services providers have become key innovators in helping enterprises deploy cutting-edge GenAI solutions. Product leaders should seize the opportunity to fill the gaps in customers’ resources and expertise by targeting the frontier of emerging AI technologies. Overview Strategic Planning ...

Analyst(s):   Aakanksha Bansal   |   Nick Ingelbrecht   |   Akhil Singh   |   Annette Zimmermann   |   Vibha Chitkara
Announcement March 25 2025
... CFOs Should Reset Expectations About AI’s Impact on Workforce Productivity and Headcount SYDNEY, Australia, March 25, 2025 Challenges Prevail with Using AI and Generative AI: Productivity Increases Comparable to Other Technologies Despite artificial intelligence’s (AI) promise for enhancing efficiency, ...
Premium Research Jul 2024
... leaders need emotional intelligence in this AI era to differentiate themselves and deliver a competitive advantage. EQ — the ability to manage, engage, and comprehend one’s own emotions and others — is key for executive leaders to upskill in the enterprise as they steward AI adoption. Gartner Recommended Reading ...

Analyst(s):   Mordecai .
Research Jul 2026
... conversational AI platform market is rapidly evolving with new tech trends around multimodality and agentic AI, as well as changing governance needs and M&A activity. This Magic Quadrant helps application leaders select platforms for enabling complex and scalable AI assistants and conversational AI agents. ...

Analyst(s):   Gabriele Rigon   |   Uma Challa   |   Arup Roy   |   Justin Tung   |   Adrian Lee
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