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Premium Research Jun 2026
... Behavior, decision paths and workflows of AI agents change due to data, context, prompts and adaptive learning. Software engineers must control agent actions, evaluate outcomes and convert failures into safeguards to ensure reliable, predictable production use of agentic systems. Overview Analysis Recommendations ...

Analyst(s):   Sushant Singhal
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Research May 2026
... Gartner client? Unclear demonstration of software engineering value leads to underinvestment in AI engineering tools and missed opportunities to deliver a competitive advantage. CIOs must leverage OKRs and ODMs in concert to offer both a narrative and evidence to continuously assess and showcase engineering ...

Analyst(s):   Akis Sklavounakis   |   Annie Hodgkins
Premium Research Oct 2025
... AI leaders often draw significant inspiration from what their peers are doing with AI, preferably within the same industry sector or business function but also from elsewhere. As a starting point to create successful AI portfolios, this research presents an extensive overview of Gartner’s use-case assessments ...

Analyst(s):   Pieter den Hamer   |   Alexander Linden
Premium Research Sep 2025
... ROI from AI, organizations need integrated strategic, financial, operational, workforce and contractual metrics to impact business outcomes. CIOs and AI leaders can drive meaningful value creation by moving past narrow assessments like productivity and adopting a holistic approach to measuring AI value. ...

Analyst(s):   Rita Sallam   |   Nate Suda   |   Jorge Lopez
Conference Highlight October 17 2023
... Predictions for IT Organizations and Users in 2024 and Beyond Signature Series: Top Strategic Predictions for 2024 & Beyond: The Year Everything Changed Presented by Leigh McMullen, Distinguished VP Analyst, Gartner In 2023, generative artificial intelligence (GenAI) unleashed massive creativity and productivity ...
... Moyer joined Gartner in 1999. She loves to learn, take risk, stretch limits and try new things. She lives with her family in Golden, CO in the US where she can be found mountain biking, climbing, backpacking and coaching high school athletes. IT 2030 AI strategy AI value AI's impact on leadership Enterprise ...
Premium Research Jul 2026
... Tech CEOs who rely on the traditional marketing funnel lose visibility into anonymous and AI-driven buyer behaviors. This blind spot distorts their view of growth and turns the funnel into a revenue liability. The revenue acceleration matrix provides a new model aligned with modern buyer behavior. Insights ...

Analyst(s):   David Kung
Research May 2026
... autonomous AI development tools has fundamentally altered the threat landscape. The catastrophic data loss experienced by PocketOS serves as a critical warning for organizations deploying autonomous AI coding agents. CISOs must revisit the cybersecurity governance for software development and agentic AI to prevent ...

Analyst(s):   Angela Zhao
Premium Research Jun 2026
... Without significant work on legal’s data assets, legal will not be able to use AI effectively or scale its usage. Your enterprise data team can help. Use this guide to establish a working partnership with the data function and to grow legal’s data foundation and analytics capabilities. Insights at a ...

Analyst(s):   Sarah Turkaly   |   Raashi Rastogi
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