... Access Insights Already a Gartner client? As AI agents begin initiating finance actions, CFOs face accountability for decisions they never explicitly approved. Decision-activated governance enables CFOs to preauthorize when finance decisions may occur, using data conditions and materiality thresholds ...
Analyst(s): Vijay Dakshinamoorthy
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... AI‑enabled customer segmentation uses traditional AI techniques to group customers based on financial behavior and risk characteristics, producing explainable segments that inform finance‑led decisions. CFOs should reference this implementation guide as they assess, pilot, and operationalize this AI ...
... Access Insights Already a Gartner client? As demand for AI applications and agents grows, gaps in oversight expose organizations to reliability, compliance and reputational risks. Software engineering leaders must drive responsible AI practices by educating their teams, adopting eval-driven development ...
... Access Insights Already a Gartner client? AI is transforming how work gets done, raising the bar for what shared services need to deliver. CIOs must challenge previously held assumptions around labor cost, risk and location to unlock the enhanced value AI enables in shared services. Insights at a Glance ...
Analyst(s): Miles Gibson | Yanni Karalis | Jamie Heyes | Vishnu Kumar | Galliopi Demetriou | George Swale | William Maurer | Stewart Buchanan | Maddie Otter
... breaks down how to align every message to what boards actually care about, cut rework across your team, and deliver a value story compelling enough to earn trust — and investment. Tune in to discover: Why 76% of board members lack confidence in current IT investments The value framework CIOs can use to link ...
... Already a Gartner client? The era of AI experimentation is over. Executives now demand scalable, secure and maintainable value that goes beyond prototypes. Software engineering leaders must establish AI engineering as a cross-practice discipline to dependably build and run AI-augmented systems. Overview Introduction ...
Analyst(s): Shiva Varma | Keith Holloway | Tigran Egiazarov | Nabeeha Ahmed
... Insights Already a Gartner client? Application leaders must monitor the emerging vendor landscape of AI-native CRM, as AI agents increase their level of autonomy and interoperability. Deployment of AI-native CRMs requires careful consideration of vendors’ financial viability. Overview Strategic Planning ...
... CMO agenda in 2027 •Determine the most critical priorities CMOs must address in the year ahead •Take action to position marketing teams for long-term growth and success Chief Marketing Officers (CMOs) face growing pressure to drive growth while adapting to rapid changes in customer behavior, AI adoption ...
Analyst(s): Ewan McIntyre | Sharon Cantor Ceurvorst
... your usual business disruption. Unfolding over months, disease outbreaks require extra steps, such as consulting epidemiologists, protecting employee health, preventing discrimination and assessing supplier response plans. General counsel can use these tips and checklists. Recommended by the Authors Endnotes ...