... Heads of I&O will need to navigate today’s AI hype while building strategic readiness for future AI-led disruptions. Although mature AI use cases can help to secure funding for AI investments, heads of I&O need to restructure their ITSM roadmap to leverage AI, automate IT support and enhance ITSM value ...
Analyst(s): Siddharth Shetty | Chris Laske
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... Access Insights Already a Gartner client? AI is changing the purpose, form, and function of enterprise applications. Enterprise application leaders should use these predictions to shape their application roadmaps up to 2030, particularly if they are engaged in digital transformation or modernization initiatives ...
Analyst(s): Jason Wong | Johan Jartelius | Dixie John | Tad Travis | Helen Poitevin
... views of HR, particularly around AI. CHROs looking to transform using AI or improve HR’s image can learn from how Medtronic leveraged a platform-agnostic AI and digital roadmap approach to accelerate cross-functional partnership. Insights at a Glance Challenge: CHROs’ Dual AI Transformation Mandate Insight ...
... Insights Already a Gartner client? Not all I&O technical debt impacts AI initiatives equally — some debt blocks AI entirely, some undermines trust, and some erodes ROI. Heads of I&O who frame legacy systems and technical debt as an AI risk — rather than routine infrastructure issues — enable faster and ...
... Access Insights Already a Gartner client? Without intelligent simulation, no tool will be able to manage AI decision making at scale; thus, all human and machine-based decision making will rely on it. Product leaders must prepare for the impact of IS on their product management, development, and business ...
Analyst(s): Ethan Cai | Tsuneo Fujiwara | Evan Brown | Tuong Nguyen | Alfonso Velosa
... priorities Expert Insights & Interactions Stay ahead of industry trends and prepare for the future with exclusive CDAO content and weekly AI briefings. Engage in 1:1 interactions with Gartner analysts to gain personalized guidance, and explore insights on emerging technologies and foundational concepts ...
... HR AI governance models built for individual AI use-case approval will not scale as AI becomes embedded, adaptive and autonomous across HR technology. To govern how AI will shape HR work and workforce decisions, CHROs need to build visibility, accountability and postdeployment oversight. Insights at ...
... client? Beyond encouraging employees to adopt AI tools, CHROs must ensure that AI upskilling efforts help employees actively rewire how their work gets done. Learn how Atlassian builds a continuous rhythm of AI learning to prompt employee behavioral changes with AI tools. Insights at a Glance Analysis Gartner ...
... Gartner client? AI innovation is not just a must-have; it is a survival sprint. Tech CEOs must pivot pricing and service value in the “two-year ultimatum” to win against industry giants inAI implementation and consulting services. Pricing and service value are the levers to drive 3x growth in the next two ...