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Research Aug 2026
... Access Insights Already a Gartner client? Most supply chain organizations use AI to improve reporting, but few use it to improve governance. This research explains how CSCOs can use AI to generate insights, prioritize issues and support performance decisions while maintaining human accountability. Insights ...

Analyst(s):   Ankur Mehta
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Premium Research Feb 2026
... through vendor hype and maximize returns. Learn from peers’ adoption plans for emerging technologies like AI agents, MCP, and microservices, including what’s driving or stalling adoption and where AI is falling short. Insights at a Glance Issue Context Impact Brief More Detail Contributors Gartner Recommended ...

Analyst(s):   Miriam Colman
Research Aug 2019
... process outsourcing market is forecast to grow at a five-year CAGR of 3.5% in U.S. dollars (3.9% in constant currency) through 2023. The market will be driven by robotic process automation, digital services and artificial intelligence. Forecast Assumptions Market Impacts Notable Changes Forecast Data Summary ...

Analyst(s):   TJ Singh   |   Cathy Tornbohm
Announcement January 14 2025
... for data, analytics and AI leaders across artificial intelligence, data management, data strategy, leadership and more. Gartner Data & Analytics Summit 2025 delivers must-have insights, strategies and frameworks for chief data analytics officers (CDAOs), and data, analytics and AI leaders to think big and ...
Research Mar 2026
... enterprise scale adoption is changing. Proofs of concept and push strategies are giving way to market pull strategies. With annual AI spending expected to exceed $4.7 trillion in 2030, competition will intensify, requiring leaders to move from push to pull based strategies. Overview Analysis Gartner Recommended ...

Analyst(s):   Christy Ferguson   |   Mark McDonald
Premium Research Feb 2026
... B2B CMOs must modernize strategies before adopting AI. Build a foundational marketing approach by driving brand awareness in early stages, engaging buying groups, orchestrating buyer journeys and aligning commercial functions to meet evolving buyer expectations and drive success. Insights at a Glance ...

Analyst(s):   Jeff Cohen
Premium Research Oct 2026
... benefits from cloud adoption. Legacy cloud operations approaches cannot keep pace with AI and cloud-native demands. Insights at a Glance I&O Must Accelerate Its Delivery Model I&O Must Prepare for the Impact of AI Agents Adopt a Platform-Oriented Approach Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Lydia Leong   |   Alessandro Galimberti
Research Oct 2026
... Access Insights Already a Gartner client? A practical framework for scaling AI agents to production is crucial, as value expectations for agentic AI remain to be fully realized. This guide emphasizes prioritizing the right use cases, selecting the right technologies, and supporting adoption with roles ...

Analyst(s):   Meghna Joshi   |   Joseph Denney   |   Kristin Sherwood   |   Sneha Ayyar   |   Joe Ham
Research Sep 2026
... Insights Already a Gartner client? Agentic I&O can translate operational noise, excessive context and workflow complexity into AI consumption that is avoidable. Heads of I&O should apply AI cost management before deployment by controlling agent invocation, context, intelligence selection and architectural complexity ...

Analyst(s):   Ashish Banerjee   |   Katy Weber   |   Paul Wang
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