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Research Sep 2026
... Access Insights Already a Gartner client? A lower price-per-token rate does not mean an AI workload should scale. Heads of I&O should track the workload-economics measures such as cost per successful unit of AI work, evaluate commercial and capacity commitments, assess provider exit exposure and rebaseline ...

Analyst(s):   Kuldeep Singh
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Research Oct 2026
... Already a Gartner client? Organizations starting SRE today can use agentic AI to absorb diagnostic toil from day one. This blueprint equips heads of I&O to launch an agentic SRE practice pairing existing telemetry with supervised AI reasoning loops to eliminate toil, defend SLOs, and build proactive resilience ...

Analyst(s):   Hassan Ennaciri   |   Chris Saunderson   |   Daniel Betts
Research Oct 2026
... client? Organizations are under pressure to scale AI, but they often lack evidence of value or readiness. CIOs must identify stop signals before they become pilots to avoid sunk costs, and redirect resources to higher-value opportunities. Treat “stop AI” projects as portfolio leadership, not as a failure ...

Analyst(s):   Gene Alvarez   |   Samantha Searle   |   Tsuneo Fujiwara
Research Sep 2024
... Research Already a Gartner client? 企業向けAI/生成AIサービスは、速いペースでその数と種類の拡大を続けている。本リサーチノートでは、ソーシング/調達/ベンダー管理のリーダー向けに、AIの価格設定が従来のソフトウェア・ライセンスやSaaSとどのように異なるのか、また、どのような方法で想定外のコストを避けることができるのかを説明する。 要約 はじめに 分析 根拠 推奨リサーチ 備考1:OpenAIの価格設定 — 言語モデル 備考2:テキスト生成のためのGoogle Vertex AIの価格設定 Gartner Research ...

Analyst(s):   Tsuyoshi Ebina
... Computing/AI, physical AI, Augmented, Mixed and Virtual Reality IT buyers: Spatial Computing/AI, physical AI, Augmented, Mixed and Virtual Reality Ecosystem, Case Studies, Best Practices, Trends, Deployment, Impact on Digital Business Product Leaders: Opportunities in Spatial Computing/AI, physical AI, Augmented ...
Research Jan 2026
... teams can increase employee adoption of AI by helping employees apply it to real work problems. Focusing AI learning around how the new technology can solve real problems in employees’ work is twice as effective as typical AI training methods for increasing effective AI adoption. Insights at a Glance Impact ...

Analyst(s):   Shruti Chauksi   |   Meaghan Kelly   |   Simrat Kaur
Premium Research Mar 2026
... As AI transforms the sales tech market, CSOs face a pivotal choice: bring on stand-alone RAO vendors, or invest more in their CRMs. This research reveals the strategic trade-offs between the two options, guiding smarter evaluations and investment decisions. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Steve Rietberg   |   Dan Gottlieb   |   Adnan Zijadic   |   Wendy Butler-Mafuz   |   Guy Wood
Premium Research Apr 2026
... complex but essential task to ensure consistent, high-quality software releases. Software engineers now dealing with AI-enabled solutions should use the guidance and template provided in this research to create an effective test plan. Overview Problem Statement The Gartner Approach The Guidance Framework ...

Analyst(s):   Sushant Singhal
Premium Research Mar 2026
... AI’s impact on key tasks and roles at all levels will disrupt how employees advance in their careers. This research provides a model to understand the new reality of career advancement and outlines how to update career management strategies to retain core talent and build resilient pipelines. Insights ...

Analyst(s):   Kaelyn Lowmaster
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