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Research Nov 2025
... Already a Gartner client? AI is fundamentally changing how procurement operates, requiring new strategic competencies. CPOs must prioritize data quality and governance, evolve toward a digital-first culture and increase procurement risk thresholds to deliver new business impacts in an AI-first world. Analysis ...

Analyst(s):   Micky Keck   |   Magnus Bergfors
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Premium Research Sep 2024
... Communications service providers (CSPs) are leveraging AI technologies to revolutionize the sector by delivering high impact and substantial value. This presentation explores the business context, innovative solutions and impressive outcomes delivered in AI communications use cases. Gartner Research ...

Analyst(s):   Mounish Rai
Premium Research Apr 2025
... The rapid evolution of AI agents presents a significant opportunity for life sciences organizations. CIOs can use this presentation to understand the potential for AI agents in this field, while considering their current limitations and challenges. Gartner Research ...

Analyst(s):   Reuben Harwood
Premium Research Feb 2024
... The personal care market is expanding, presenting an opportunity for digital marketing leaders to capture consumer attention. Learn how top personal care brands optimize digital marketing strategy through refreshing paid keywords, leaning into video advertisements and leveraging influencer content. ...

Analyst(s):   Greg Carlucci   |   Karen Lee   |   Nicole Coskren
Research Mar 2026
... Access Insights Already a Gartner client? Software engineering teams develop custom AI agents on LCAPs but are wary of deploying them in production due to the novelty and anticipated risks. This document describes top governance practices essential for building enterprise trust, supplemented with illustrative ...

Analyst(s):   Adrian Leow   |   Tigran Egiazarov
Research Oct 2025
... Access Research Already a Gartner client? AI leaders need to grasp industry-specific AI challenges, trends and best practices while navigating global AI regulations. Use these insights to identify where AI has the most impact in your industry and develop the business acumen to act on those opportunities ...

Analyst(s):   Lopa Sinha
Webinar On-Demand
... AI has the potential to revolutionize federal operations by enhancing efficiency, security and public service delivery. With federal agencies increasingly adopting AI, understanding its strategic implementation is crucial. According to Gartner, AI adoption in government is projected to grow from 58% ...

Analyst(s):   George Sellner   |   Michael McFerron   |   Celestine Pressley
Research Mar 2026
... Already a Gartner client? AI’s unpredictable behavior renders traditional IT financial management insufficient and makes value realization intangible. Heads of enterprise architecture must align technical delivery with financial accountability by partnering with finance and AI experts to tailor financial ...

Analyst(s):   Andrei Razvan Sachelarescu
Premium Research Apr 2025
... Customer service and support leaders often face pressure to quickly implement AI initiatives, which can lead to ineffective outcomes. This research focuses on four critical pillars for the success of AI projects in customer service. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Francesco Vicchi
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