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Premium Research Jul 2026
... AI is shifting logistics execution from process-based workflows to decision-centric orchestration. Heads of logistics must shift from process management to decision management, redefine decision authority and govern autonomy at scale to unlock AI-driven execution with a competitive advantage. Insights ...

Analyst(s):   Brian Day
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Premium Research Jul 2026
... Effective architecture for applications and AI agents enables scalability, adaptability, and maintainability, ensuring faster time to value. To create an effective architecture, application technical professionals must cultivate skills such as AI agent delivery, agile DevOps, cloud computing, APIs, integration ...

Analyst(s):   Brad Dayley   |   Steve Deng
Premium Research Jun 2026
... CHROs must shift from workforce leaders to enterprise transformation leaders to maximize AI’s value. By adopting four strategic roles, CHROs position HR as drivers of AI strategy, workforce transformation, workforce planning and organizational design to enable greater enterprise performance. Insights ...

Analyst(s):   Chris Hester   |   Katie Sutherland   |   Mark Whittle
Premium Research Jul 2025
... Investing in AI compels tech CEOs to innovate products and revamp operations — each with distinct risks and timelines. Tech CEOs must weigh near-term survival against long-term defensibility amid pressure from AI-native startups and investors expecting proof of AI-driven innovation and efficiency. Overview ...

Analyst(s):   Martin Prendergast
Research Jul 2025
... Access Research Already a Gartner client? The API world continues to evolve, mostly around AI. Agent protocols are emerging and federated gateways are being implemented to gain the advantages of native API technologies. This Hype Cycle highlights key API trends for software engineering leaders and their ...

Analyst(s):   Steve Schwent   |   Shameen Pillai
Research May 2026
... Access Insights Already a Gartner client? Investors are rewarding companies claiming AI-driven success, causing CEOs to put intense pressure on leaders to deliver on unrealistic expectations for AI-driven cost savings. Resetting those expectations requires a political coalition, not just a technology ...

Analyst(s):   Patrick Quinlan   |   John Quaglietta   |   Kim Hedlin
Premium Research Feb 2026
... Agentic workflows elevate HR technology by automating a series of complex administrative tasks, making decisions for stakeholders, and resolving challenges in real time. This research analyzes market developments and offers actionable recommendations for HR technology leaders adopting this innovation. Insights ...

Analyst(s):   Nicole Paripurana   |   Ranadip Chandra
Premium Research Jul 2026
... Enterprise AI costs often skyrocket when systems are overloaded with unnecessary background text or when they incur hidden thinking fees or deploy premium models for simple tasks. To prevent this, heads of EA should systematically design adaptive cost controls into AI systems, rather than relying on ...

Analyst(s):   Philip Allega   |   Andrei Razvan Sachelarescu
Research May 2026
... Access Insights Already a Gartner client? Faced with high expectations on AI from the CEO and the board, CFOs must help their organization deliver meaningful progress. Learn how three CFO AI champions have done this at their organizations, driving change at both the finance function and the enterprise ...

Analyst(s):   Emily Riley   |   Jessica Kranish   |   Jessica Kaplan
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