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Premium Research Apr 2026
... AI coding agents promise significant productivity gains to software engineering teams, but the full promise can only be realized when AI is applied across the full software development life cycle. This tool enables software engineering leaders to forecast AI-driven productivity gains as they expand AI ...

Analyst(s):   Miriam Colman   |   Alec Pallin   |   Brian Minning
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Premium Research Mar 2026
... AI alone won’t drive growth. Work must be redesigned around AI to achieve real value. To proactively lead efforts to reshape work, CHROs should partner with leaders to define AI goals, balance human/AI tasks, and embed ongoing redesign capabilities. Insights at a Glance Issue Context Impact Brief More ...

Analyst(s):   Andy Karr   |   Caroline Hewings   |   Mia Garrod
Premium Research Jan 2025
... The presentation highlights several AI use cases from government submissions to the Gartner Eye on Innovation Awards for Government for 2024. Government CIOs should analyze these examples to evaluate how similar AI projects may support your own mission and wider business outcomes. Gartner Research ...

Analyst(s):   Robert Stoneman
Research Jul 2024
... Gartner client? I&O leaders must develop a plan for involving people and addressing their concerns during AI adoption. Use this research to lead with transparency by openly communicating goals for the AI initiative, opportunities for co-creation and plans for iterative adoption. Overview Strategic Planning ...

Analyst(s):   George Spafford   |   Mark Cleary   |   Autumn Stanish
Premium Research Sep 2025
... The rapid advancement of AI, particularly agentic AI, requires an approach to ethics and governance that transcends conventional methods. CIOs must adopt strategies tailored to AI’s unique characteristics, such as its probabilistic nature, continuous evolution and potential for emergent behaviors. Strategic ...

Analyst(s):   Frank Buytendijk   |   Pieter den Hamer   |   Svetlana Sicular
Premium Research Mar 2025
... As a member of the C-suite, the CHRO is part of the enterprise race to deliver AI outcomes safely and at scale. Use this article to understand your role and how to set the right pace for your AI race by focusing on desired business, behavioral and workforce readiness outcomes. Gartner Recommended Reading ...

Analyst(s):   Eser Rizaoglu
Research Dec 2025
... Already a Gartner client? As AI transforms IT application services, organizations must ensure operational excellence to fully realize AI-driven value. Focusing on monitoring, cost transparency, and agile contract management drives lasting value, accountability, and resilience in AI-enabled IT services partnerships ...

Analyst(s):   Katarzyna Fonteyn   |   Jaideep Thyagarajan   |   Luis Pinto   |   Sundar Viswanathan
Research Apr 2026
... Already a Gartner client? Enterprise AI assistants are AI-first applications powered by GenAI models to augment human capabilities with RAG search, deep reasoning, agentic AI tools and enterprise security. The EAIA is becoming the “front door” for employees to use AI to research, analyze data and streamline ...

Analyst(s):   Justin Tung   |   Olga Martí   |   Max Goss   |   Jason Wong
Research Nov 2020
... as a result of the global pandemic and the economic fallout. Risk management leaders in financial services are key strategic partners to the business in identifying and prioritizing the most challenging risk areas in the current dynamic environment. Gartner Insights Abstract ...

Analyst(s):   Enterprise Risk Management Research Team
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