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Premium Research Nov 2024
... AI and generative AI technologies create new challenges and risks for negotiating IT contracts. Sourcing, procurement and vendor management leaders can use the research in this collection to take a commanding lead to properly protect their organization from these risks. Analysis Research Highlights ...

Analyst(s):   Melanie Alexander
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Research Jun 2026
... optimistic about generative AI (GenAI), with audit functions rapidly adopting the technology to improve efficiency, quality, and risk management. Generic AI use cases, however, will deliver only marginal gains. To achieve transformative impact, CAEs must align AI with core audit workflows, invest in building ...

Analyst(s):   Margaret Moore Porter   |   James Bourke
Research Oct 2024
... Gartner client? Artificial intelligence applications in IT service management are tools that use AI to augment and extend ITSM workflows to provide intelligent advice and actions for I&O leaders and their IT support teams. This Magic Quadrant evaluates 10 vendors and their AI-enabled products in this market ...

Analyst(s):   Rich Doheny   |   Ankita Hundal   |   Chris Matchett   |   Chris Laske
Premium Research Jul 2025
... As GenAI adoption grows in banking, challenges like compliance, data privacy and security highlight the need for stronger AI governance. This infographic helps CIOs understand evolving governance standards and align with best practices for effective, robust governance. Overview Gartner Recommended Reading ...

Analyst(s):   Jasleen Kaur Sindhu   |   Lopa Sinha
Premium Research Jun 2025
... analytics leaders must reduce project turnaround times and costs, and ensure data scientists focus on high-impact tasks. This can be done by leveraging generative AI for tasks such as code, document and synthetic data generation, feature engineering and model deployment. Overview Introduction Analysis Gartner ...

Analyst(s):   Diarmuid Curran   |   Kurt Schlegel
Article July 27 2026
... domain-specific GenAI models and large reasoning models are rapidly emerging as viable options for different use cases. Example technology: Multimodal generative AI AI engineering enables safe, scalable deployment Scaling GenAI programs demands robust engineering. This requires tools and frameworks for building ...
Premium Research Mar 2026
... Overlooked risks and unintended consequences of GenAI can disrupt operations, ethics, security and value realization. CDAOs should understand the second- and third-order effects of GenAI adoption and proactively address hidden challenges to safeguard their organization’s competitiveness and resilien ...

Analyst(s):   Arun Chandrasekaran
Premium Research Sep 2025
... Embedding GenAI into business amplifies risk in automating decision-making with AI agents. Leaders responsible for AI must govern automated decisions to mitigate risk from algorithmic bias, unforeseen agentic actions and liability while ensuring trust-based outcomes through decision intelligence. Overview ...

Analyst(s):   David Pidsley   |   Lauren Kornutick
Webinar On-Demand
... In the rapidly evolving field of AI, large language models (LLMs) are transforming how we interact with technology and process information. Selecting the right model for specific applications can be challenging given the diverse options available, each with its own strengths and limitations. Join this ...

Analyst(s):   Sumit Agarwal
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