... Access Insights Already a Gartner client? AI and business value now dominate CDAO priorities, yet a massive execution gap remains. High-performing CDAOs must urgently modernize their D&A operating models, foundational architectures, and talent strategies to lead AI-native enterprises and drive ROI. Why This ...
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... are overwhelmed with digitalization and AI advice yet often struggle to determine where to begin. This research outlines the foundational actions needed to identify planning priorities, prepare planning teams and establish the technology foundations required for AI-enabled supply chain planning. Insights ...
... Already a Gartner client? AI agents are fast becoming API consumers, highlighting the challenge of discovering valuable API assets despite adoption of MCP. Software leaders can use this guide to direct adoption of unified discovery practices and technology capabilities that steer AI development to the right ...
... Already a Gartner client? Heads of logistics feel under pressure to deploy AI risk failure without digital maturity. This paper provides leaders with a value-first blueprint to establish stage 2 data foundations, deploy the right AI type, and rationalize legacy platforms via the TIME model to maximize ROI ...
Analyst(s): Jose Reyes | Nathan Lease | Zee Zakaria
... must transition customer fulfillment ecosystems from reactive and manually driven triage to autonomous, AI-enabled proactive control. This research provides heads of logistics with four modular, AI-enabled customer fulfillment journeys that directly connect physical distribution with customer experience ...
... Access Insights Already a Gartner client? As AI commercial models evolve, heads of IT procurement risk winning today’s AI negotiations while weakening tomorrow’s leverage. Learn how to anticipate cost changes, negotiate adaptable contracts, and maintain control over costs, data and vendor relationships ...
Analyst(s): Stephanie Stoudt-Hansen | Yanni Karalis
... and support leaders face urgent AI mandates but are stalled by slow IT roadmaps and a lack of dedicated resources. This insight provides a structured approach to identifying unused or poorly implemented capabilities within the platforms already owned to accelerate AI ROI and impact. Insights at a Glance ...
Analyst(s): Brady Holbrook | Andy West | Patrick Quinlan
... Physical AI is advancing fast, blurring digital and real-world boundaries. CIOs and other IT leaders must rely on partners to manage new kinetic risks, ensure compliance, and safely deploy autonomous systems to address labor shortages and enable growth without increasing headcount. Gartner Recommended ...
Analyst(s): Katie Gove | Jonathan Davenport | Marty Resnick
... Gartner First Takes Fresh insights on emerging trends xAI’s Grok for Business offers high reasoning capabilities, but model hallucinations, regulatory volatility, content moderation and integration gaps make it too risky for general enterprise adoption. Overview Gartner Recommended Reading Evolving Insig ...
Analyst(s): Avivah Litan | Dan Wilson | Patrick Connaughton