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Research Mar 2026
... Access Insights Already a Gartner client? Standard software metrics fail agentic AI by masking nondeterministic risk. Product leaders must deploy a verifiable “trust layer” using reasoning metadata and outcome-based KPIs to ensure scalability, explainability, compliance, and ROI. Overview Strategic Planning ...

Analyst(s):   Radu Miclaus   |   Kiumarse Zamanian
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Premium Research Jun 2025
... Innovations in neuromorphic computing, a key component in the AI race, will enable an AI architecture that product leaders must evaluate when planning the next generations of AI-enabled products. These innovations span from designs for data-essential capabilities to extreme-low-power and small-form-factor ...

Analyst(s):   Eric Goodness   |   Aakanksha Bansal
Announcement October 06 2025
... regulatory violations will result in a 30% increase in legal disputes for tech companies, according to Gartner, Inc., a business and technology insights company. A May through June 2025 Gartner survey of 360 IT leaders involved in the rollout of generative AI (GenAI) tools found that over 70% indicated that ...
Premium Research Jan 2026
... CHROs’ critical role in enterprise AI transformation calls for leadership, a talent-focused lens and the delivery of meaningful value. Use the 12 business value metrics in this research to co-lead and measure impact for enterprise AI initiatives and achieve intended business outcomes. Insights at a Glance ...

Analyst(s):   Bestin Samuel   |   Stephanie Clement
Research Jan 2026
... commercial value from AI investments. Organizations that outperform revenue-generation expectations have six practices in common. Piloting new tech, retiring old tech and using product delivery models make a difference. Democratizing delivery, revealing impacts, and tracking change in the political and regulatory ...

Analyst(s):   Whit Andrews   |   Wendy Butler-Mafuz   |   Dan Gottlieb
Announcement May 16 2023
... over time, sellers can lean on technology as their teammate to delegate tasks associated with lead generation or basic customer interactions. Generative AI, in particular, has the power to automatically generate and personalize sales content based on the customer and their current needs, with sellers ...
Research Oct 2025
... client? Scaling AI across the organization requires designing fit-for-purpose organizational structures in accordance with AI maturity. Use these insights to help AI leaders build effective teams, balance centralized and hybrid AI capabilities, and accelerate responsible, enterprisewide AI adoption. Action ...

Analyst(s):   Mike Rollings
Research November 03 2025
... Unlock Agentic AI Market Opportunities Overcome Top Buyer Challenges & Accelerate Growth Analysts: Robert Hoyle Brown & Cathy Tornbohm The AI services market is poised for explosive growth—by 2029, $515 billion in services revenue will be generated by AI initiatives, including agentic approaches. As ...
Research Aug 2025
... Access Research Already a Gartner client? Despite their benefits, zero-trust strategies remain insufficient to adequately address the major threat of email-based attacks. These insights will help cybersecurity leaders apply zero-trust principles to strengthen email security and reduce the attack surfa ...

Analyst(s):   Nikul Patel   |   Max Taggett   |   Deepak Mishra
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