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Premium Research Oct 2024
... opportunity to accelerate the implementation of AI solutions in OT domains. This report highlights three actions they should take: optimize OT foundations to enable AI, create AI-in-OT solutions to deliver new value, and update the IT operating model to enable AI in OT. Strategic Planning Assumption Analysis ...

Analyst(s):   Rich McAvey
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Conference Highlight May 06 2026
... approaches that combine machine learning, optimization, heuristics, simulation and generative AI.” “By 2030, cross-functional multiagent systems will execute 35% of enterprise workflows with minimal human approvals, up from 3% in 2025. This will require planning leaders to rethink workflow ownership, governance ...
Premium Research May 2026
... Architecture Diagram Architecture Capabilities & Components Automated Content Management AI-Assisted Collaboration AI-Augmented Productivity AI-Augmented Communication AI-Augmented User Devices and Endpoints AI-Augmented Automation AI-Enabled Knowledge Management Core Operations Key Architecture Principles & Patterns ...

Analyst(s):   Darin Stewart   |   Olga Martí   |   Larry Cannell   |   Melinda Morales   |   Timon Watson
Research May 2021
... Assessing the effectiveness of financial firms’ organizational resilience preparedness is fundamental to improving their ability to withstand major disruptions. Risk management leaders can provide the business with metrics to measure and demonstrate robust resilience arrangements. Recommended by the ...

Analyst(s):   Enterprise Risk Management Research Team
Research Mar 2019
... Legal and compliance leaders can customize this presentation to discuss social media’s impact on crisis management with their board of directors and determine action steps for improving their crisis management. Overview Directions for Use Recommended by the Authors Disclaimer Gartner Insights Abstract ...

Analyst(s):   Legal and Compliance Research Team
Premium Research Apr 2020
... As risk management leaders aim to create value and position themselves as strategic business partners, they want to establish a view of risk that aligns with the company’s risk appetite and considers not only the threats to mitigate but also the opportunities to exploit. Overview Conclusion Recommended ...

Analyst(s):   Enterprise Risk Management Research Team
Research Oct 2026
... Access Insights Already a Gartner client? Improving sales productivity with AI requires more than just adding new technology to existing processes. CSOs must decouple revenue from headcount and focus on the workflows and metrics that drive results. By adopting this strategy, CSOs can accelerate sales ...

Analyst(s):   Dan Gottlieb   |   Robert Blaisdell
... effectively assess, implement, and manage AI-driven solutions. Her thought leadership includes coverage of AI agents in marketing, exploring their transformative impact on campaign automation, customer interaction, and personalization at scale. In her role as a co-lead for Gartner's Maverick Insights program ...
Blog Post September 19 2025
... the business value and delivery of technologies like AI. Many of the supply chain executives in the room acknowledged that more-advanced forms of AI will both augment workers to enhance their performance and, in some cases, mean less workers needed in specific functions. For organizations continuing to ...
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