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Premium Research Aug 2026
... In the absence of data, early-stage idea evaluation relies heavily on intuition, especially as AI increases idea volume and speed. R&D leaders can improve decision quality not by removing intuition, but by structuring it before AI scales it. Insights at a Glance Issue Impact More Detail Gartner Recommended ...

Analyst(s):   James Ebajemito
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Premium Research Sep 2026
... Trust is a significant factor in determining whether users will adopt AI-enabled systems. Maintaining a high degree of user confidence is essential for user engagement. Software engineers must design AI systems for transparency, explainability and control to create products that their users trust. Overview ...

Analyst(s):   Paige Kirk
Premium Research Oct 2026
... AI adoption expanded before many data management foundations fully matured. As AI becomes embedded across business and technical workflows, this Planning Guide helps technical professionals prioritize the capabilities required to deliver trusted data, business context, consumable architectures and scalable ...

Analyst(s):   Andy Lee   |   Lydia Ferguson   |   Prasad Pore   |   Jason Medd   |   Prudhvi Bade   |   Sagnik Das   |   Adrianna Rockford   |   Lyn Robison   |   Ramke Ramakrishnan   |   Joe Maguire
Premium Research Sep 2026
... AI is reshaping how enterprises create value, make decisions and organize work. Latin American CIOs must evolve from technology leaders into architects of enterprise adaptability, aligning governance, talent and operating models to thrive in an AI-intensive future. Insights at a Glance Strategic Planning ...

Analyst(s):   Madelin Santana
Research Dec 2025
... accountable for the success of AI initiatives, even when they are not directly involved in their day-to-day execution. AI-ready data is a critical barrier to and enabler of success of AI initiatives. Here are three steps CIOs can take to strategically position governance to incorporate AI-ready data. Gartner Research ...

Analyst(s):   Laura Craft
Premium Research Jan 2024
... To manage artificial intelligence, software supply chain security and zero trust, the U.S. federal government issued bold policies that pose new challenges in resourcing and implementation for CIOs. The background and recommendations in this research can assist CIOs in achieving policy objectives. Overview ...

Analyst(s):   Michael Brown   |   Daniel Snyder
Research Mar 2026
... Access Insights Already a Gartner client? Enterprises adopting AI capabilities must also integrate AI into DevSecOps, or risk compromising security and reliability. This journey guide helps software engineering leaders adopt AI-driven DevSecOps by identifying workflow constraints, minimizing tool sprawl ...

Analyst(s):   Manjunath Bhat   |   Deacon D.K Wan   |   Sarah Baumunk   |   Bill Blosen
Research Aug 2025
... Cloud-native application platforms now integrate AI natively, improve developer productivity and accelerate secure software delivery. Software engineering leaders should use this research to assess platform maturity, ecosystem fit and alignment with evolving enterprise AI and cloud strategies. Overview What You ...

Analyst(s):   Tigran Egiazarov   |   Prasanna Lakshmi Narasimha   |   Mukul Saha
Premium Research Apr 2026
... AI is redefining customer service operations. This research identifies and ranks the top 20 AI use cases that customer service and support technology leaders can leverage to transform customer service organizations with effective AI adoption. Overview How to Use Use-Case Scoring Breakdown Pipeline Gartner ...

Analyst(s):   Brett Overbey   |   Bern Elliot   |   Uma Challa
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